When You Arrive for Your Appointment at the Passport Agency


Welcome to the San Francisco Passport Agency

The San Francisco Passport Agency only serves customers who are traveling, or submitting their passports for foreign visas, within 14 days. To apply at the Agency, you must schedule an appointment by calling toll-free at 1-877-487-2778, 24 hours/day. If you are not traveling, or needing to submit your passport for foreign visas within 14 days, you must apply at a Passport Application Acceptance Facility.

THERE IS NO CHARGE FOR AN APPOINTMENT AT A PASSPORT AGENCY. CUSTOMERS SHOULD NOT PAY ANYONE OR ANY BUSINESS MAKING SUCH A CHARGE.

Public Hours of Operation

By Appointment Only

9:00 a.m. to 4:00 p.m.

Monday through Friday (except Federal holidays)
Public Telephone Number

(Automated appointment line and general recorded information available 24 hours/7 days)

1-877-487-2778
Address San Francisco Passport Agency
95 Hawthorne Street, 5th Floor
San Francisco, CA 94105-3901
Region Served Arizona, California (all counties North of and including Monterey, Kings, Tulare, and Mono), Nevada (except Clark County) and Utah
Directions

Car: From San Francisco International Airport take 101 North. At the 280 interchange take 280 North until you reach the end of the freeway which is 5th Street and King Street. Take King Street to 3rd street and make a left turn. Take 3rd Street to Folsom (about 8 blocks) and turn right. Go one block to Hawthorne. We are at the corner of Hawthorne Street and Folsom Street.

From Oakland International Airport take 880 North and go West across the San Francisco/Oakland Bay Bridge on 80. After coming off the bridge into San Francisco take the Fremont Street Exit. Move to the left lane and continue down Fremont Street to Howard Street. Make a left on Howard Street and go three blocks to Hawthorne which will be on the left side of Howard Street.

There are private parking lots nearby (approximately $15).

Train: From Calstation at 4th Street and King Street - taxis are available (approximately 1 mile.) The #15, 30, and 45 buses depart from or near Calstation and go down 3rd Street to Folsom which is one block from the agency.

Taxi: From San Francisco and Oakland Airports - taxis are available (travel time from San Francisco Airport is 30 minutes to one hour and from Oakland Airport 45 minutes to an hour and a half).

BART: Exit the Montgomery Street Bart Station. This is a large station with numerous exits. Take the "Market/New Montgomery" escalator up to the corner of Market Street and New Montgomery. Go right on New Montgomery until it ends at Howard Street. At Howard, turn right. Go one-half block to Hawthorne on left. Turn left on Hawthorne one block to Folsom. The entrance to the San Francisco Passport Agency is at 95 Hawthorne on the corner of Hawthorne and Folsom.

Note: Please do not arrive more than fifteen minutes prior to your appointment because early arrivals will not be admitted and there is no waiting area in the lobby. If you arrive more than fifteen minutes after your appoinment time, you will need to re-schedule. You will be asked for your Social Security number to verify your appointment time.

  • You will need your Social Security Number or your confirmation number.
  • Please arrive no more than 15 minutes prior to your appointment. Earlier arrivals will not be admitted.
  • Late arrivals, 15 minutes after the scheduled appointment, will have to reschedule their appointments.
  • Upon entry to the building, you will go through security, including metal detectors.
  • Take the elevator to the 5th floor.
  • Go to check-in/information. Your appointment will be verified.
  • You will be given a numbered ticket with the approximate, current waiting time at the bottom. (We do our best to keep the waiting time as short as possible.)
  • Please take a seat.  Note: To maximize customer comfort and comply with fire and safety regulations, Passport Agency public waiting areas are limited to applicants, required witnesses, and those accompanying minors, disabled applicants, or serving as interpreters.
  • When your number is called and/or appears on the television monitor, go to the number of the window indicated.

Travel Agent's Corner

  • Passport forms may be ordered in bulk from the:

    Government Printing Office
    P.O. Box 371954
    Pittsburgh, PA 15250-7954

  • Or telephone: (202) 512-1800, Monday through Friday from 7:30 a.m. to 5:00 p.m.
  • Or fax: (202) 512-2250

Application DS-11: Stock Number 044-000-02510-8, $8.50 for 50 forms
Renewal DS-82: Stock Number 044-000-02511-6, $10.00 for 50 forms

General Passport Information: How Do I...?

Foreign Entry Requirements/Visas

If you are traveling overseas and want to know what you must do to enter a foreign country, we have information on foreign entry requirements and visas. Foreign embassy telephone numbers and addresses are included.

Travel Warnings/Travel Safety Information

Travel Warnings are issued when the State Department recommends that Americans avoid a certain country. The State Department issues Travel Alerts to disseminate information quickly about terrorist threats and other relatively short-term conditions that pose significant risks or disruptions to Americans. The State Department also issues Country Specific Information for every country of the world with information on such matters as the health conditions, crime, unusual currency or entry requirements, any areas of instability, and the location of the nearest U.S. embassy or consulate in the subject country. Check for Travel Warnings or Travel Alerts for the locations that you plan to visit.

Links to Additional Resources

Go to the Passport Services Home Page