U.S. Department of Commerce, ITA, Office of Travel and Tourism Industries (OTTI)
In-Flight Survey Airline Users Group
Since late 1990, Office of Travel and Tourism Industries has met with a core group of the airlines who participate in the In-Flight Survey.
Why do we need an Airline Users Group?
The OTTI In-Flight Survey is a partnership between the U.S. Government and the airline industry to foster the development of travel to and from the United States. Because of our heavy reliance upon the airlines for cooperation and support to collect this data, want to ensure they continue to receive useful information in return for the effort. The Group allows the airline industry input on how the survey is conducted, and a means to exchange ideas on how to improve this research program.
Duties of the Airline Users Group: The Group is used as a consultant for ideas OTTI has for this program. We would like to receive airline input on these ideas before all of the airlines in the survey are informed of our efforts. The Group will also be used to guide both participants and non-participants on the survey. Therefore, we try to have representatives from the different world regions: the North Atlantic, the Pacific, Latin America, and the United States. The work with participants will include helping OTTI find ways to improve the administration and participation rates for each carrier. With regard to non-participants, we will request advice on how to entice these airlines into the program. Our overall goal is to cooperatively work together to improve the In-Flight Survey.
We will meet up to two times per year, dependent upon the airlines, OTTI, and our contractors schedule. The meetings will cover selected topics related to In-Flight Survey (IFS) performance and activities. Meetings are usually held in Washington DC and at our contractor's home city.
Airlines represented on the Users Group:
North Atlantic Flag Carriers:
- Air France
- Lufthansa
- Swissair
Pacific Flag Carriers:
- All Nippon Airways
- Japan Airlines
- Singapore Airlines
Latin American Flag Carriers:
United States Flag Carriers:
- American Airlines
- Delta Air Lines
- Northwest Airlines
- US Airways
If you are interested in learning more about the OTTI Airline Users
Group, and you are work for an international airline that serves
the U.S., please drop OTTI's
Airline Users Group Coordinator a note and we will provide you
with additional information on this Group. To be a member, your
airline must be a participant of the In-Flight Survey program. Click
here for a list of participating
airlines.
CURRENT STATUS OF THE AIRLINE GROUP
Due to budget cuts for the Office of Travel and Tourism Industries
(OTTI), the airlines users group has not met since 1999. While OTTI
would like to continue this group, a very difficult decision had
to be made. The choice was to continue to meet with the airlines
to improve the program, or to devote the resources available to
survey as many travelers as possible. Given that the sample size
is crucial to providing a representative, reliable sample to the
industry, OTTI had no choice but to stop meeting.
If at all possible, OTTI would be very interested in resuming meetings
with the airlines. If you have a creative suggestion on how to make
this happen, OTTI would be extremely interested in hearing from
you.
Please send your comments to OTTI's In-Flight
Survey Coordinator.
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