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U.S. Office of Personnel Management - Ensuring the Federal Government has an effective civilian workforce

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HEDIS 2008



HEDIS ( Healthcare Effectiveness Data and Information Set) is a set of standardized performance measures designed to ensure that consumers have the information they need to reliably compare the performance of healthcare plans. The performance measures in HEDIS are related to many significant public health issues such as cancer, heart disease, smoking, asthma and diabetes. HEDIS also includes a standardized survey of consumers' experiences that evaluates plan performance in areas such as customer service, access to care and claims processing. HEDIS is sponsored, supported and maintained by the National Committee for Quality Assurance.