Refund of Expedite Passport Fees

  • Applicants who pay for expedited service receive priority attention. We process those applications more quickly than those receiving routine service. In addition, we frequently use overnight delivery services to return expedited passports more quickly.
  • We deeply regret inconvenience caused to any travelers whose passport was not available in time for their planned travel.
  • Travelers who:

A) Paid the $60 fee for expedited service and

B) Have reason to believe that they did not receive expedited service

            should contact the Department of State to request that the Department
            consider a refund of the expedite fee.

Customers should submit a written request with their passport number, if available, name, date and place of birth, and approximate date(s) they applied for their passport and received their passport (if applicable). Mailing address and phone number should also be included.

    Customer may send their request for refund to:

    Service Refund:
    Department of State
    2999 Passport PL
    Washington, DC 20522-2999

        Or may e-mail the request to:    

  • The Department considers requests for refunds on a case-by-case basis and cannot refund passport application and execution fees or compensate applicants for missed travel.