Did You Know?
Working with partner agencies, USA Services has saved the Federal government over $75 million in the last three years through various programs and services, FirstContact, Tier 1, FAQ, misdirects, Search Affiliate program and 1-800 FED INFO.
About USA ServicesWho We Are and What We Do |
Partner Agencies
We serve as a forum for agencies to work together in developing government-wide standards for best practices in citizen service. More than 40 federal agencies and E-Government initiatives signed partnership agreements to provide quality service and improve their contacts with citizens.
Cabinet-Level Departments:Department of Agriculture |
Independent Establishments, Government Corporations & E-Gov Initiatives:Consumer Product Safety Commission |
The “Didn’t Duck” Award
Over the past few years, USA Services has recognized our partner agencies with the envied and prestigious "Didn’t Duck" Award . We have presented the "Didn't Duck" Award to "Those wo best embody or have acted pro-actively above and beyond the norm to implement Misdirected communications, FirstContact task orders, and support and implement USA Services Programs."