Return to Menu Page TSP Features for Civilians
 Chapter 1 Service Offices


ThriftLine Telephone Numbers


From the 50 States, including the District of Columbia, the Virgin Islands, Puerto Rico, Guam, American Samoa, and Canada, call the following numbers toll-free:

 
Telephone:   1-TSP-YOU-FRST (1-877-968-3778)
TDD:   1-TSP-THRIFT5     (1-877-847-4385)
(for hearing-impaired participants)
 

International callers who cannot use the toll free number should call (404) 233-4400 (not toll free).

 

Thrift Savings Plan (TSP)

 
The TSP is the primary contact for participants who have left Federal service.  If you are currently employed, your primary contact for TSP information is your agency or service.  TSP participant service representatives also handle questions about loans, contribution allocations, interfund transfers, designations of beneficiaries, and withdrawals for all participants.  You can reach our participant service representatives by calling the ThriftLine (see above).
 
Hours of Operation:   Monday through Friday,
7:00 a.m. through 9:00 p.m. eastern time.
     
Telephone:   1-TSP-YOU-FRST (1-877-968-3778)
TDD:   1-TSP-THRIFT5     (1-877-847-4385)
(for hearing-impaired participants)
 
International callers who cannot use the toll free number should call (404) 233-4400 (not toll free).

Fax and Mailing Information for the TSP
Make sure you choose the right TSP mailing address for your forms or correspondence.  Otherwise, the processing of your request may be delayed.
   
  FORMS and CORRESPONDENCE (except as listed below):
  Fax Number:   1-866-817-5023
  Mailing Address:   Thrift Savings Plan
P.O. Box 385021
Birmingham, AL  35238
  Court Orders and Legal Process Actions (only):
  Fax Number:   (703) 592-0151
  Mailing Address:   TSP Legal Processing Unit
Fairfax Post Office
CODIS — P.O. Box 4390
Fairfax, VA  22038-9998
  Overnight Delivery:  

SI International, Inc.
Fair Oaks Facility
ATTN: CODIS/TSP Legal Processing Unit
Suite 700
11781 Lee Jackson Memorial Highway
Fairfax, VA  22033

  Death Benefits Claims (only):
  Fax Number:   (703) 592-0170
  Mailing Address:   TSP Death Benefits Processing Unit
Fairfax Post Office
DEDIS — P.O. Box 4450
Fairfax, VA  22038-9998
  Overnight Delivery:  

SI International, Inc.
Fair Oaks Facility
ATTN: DEDIS/TSP Death Benefits Processing Unit
Suite 700
11781 Lee Jackson Memorial Highway
Fairfax, VA  22033

  Loan Payments (Loan Coupon with payment):
  Mailing Address:   Thrift Savings Plan
P.O. Box 979004
St. Louis, MO  63197-9000
  Overnight Delivery:   US Bank
Box 9004
Government Lockbox SL-MO-C2GL
1005 Convention Plaza
St. Louis, MO  63101
Rollovers and Transfers into the TSP (Forms TSP-60/TSP-U-60 and associated checks)
  Fax Number:   1-866-458-1452 (toll free) or (205) 439-4501 (not toll free)
  Mailing Address:   TSP Rollover and Transfer Processing Unit
P.O. Box 385200
Birmingham, AL  35238-5200
  Overnight Delivery:  

IBS — TSP Processing Unit
10 Inverness Center Parkway, Suite 610
Birmingham, AL  35242

NOTE:   Do not submit any withdrawal forms to these
IBS or Rollover and Transfer addresses.
Instead, use the "Forms and Correspondence"
address above.

 

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Edited on May 19, 2006