Alabama
Department of Insurance
201 Monroe St., Suite 1700
PO Box 303351(Zip 36130-3351)
Montgomery, AL 36104
334-269-3550
Fax: 334-241-4192
E-mail: insdept@insurance.state.al.us
www.aldoi.org
Alaska
Division of Insurance
Department of Commerce, Community and Economic Development
Robert B. Atwood Building
550 W. 7th Avenue, Suite 1560
Anchorage, AK 99501-3567
907-269-7900
TTY: 907-465-5437
Fax: 907-269-7910
E-mail: insurance@commerce.state.ak.us
www.commerce.state.ak.us/insurance
Division of Insurance
Department of Commerce, Community and Economic Development
PO Box 110805
Juneau, AK 99811-0805
907-465-2515
TTY: 907-465-5437
Fax: 907-465-3422
E-mail: insurance@commerce.state.ak.us
www.commerce.state.ak.us/insurance/
Arizona
Department of Insurance
Consumer Affairs Division
2910 North 44th St., Suite 210
Phoenix, AZ 85018-7256
602-364-2499
602-364-3100
Toll free: 1-800-325-2548 (AZ)
Fax: 602-364-2505 (Complaints)
E-mail: consumers@id.state.az.us
www.id.state.az.us
Arkansas
Department of Insurance
1200 W. Third St.
Little Rock, AR 72201-1904
501-371-2600
501-371-2640 (Consumer Services)
Toll free: 1-800-282-9134 (AR)
Toll free: 1-800-852-5494 (Consumer Services)
Toll free: 1-866-660-0888 (Criminal Investigations - Insurance Fraud)
Fax: 501-371-2749
E-mail: insurance.consumers@arkansas.gov
www.insurance.arkansas.gov
California
California Department of Insurance
300 Capitol Mall, Suite 1700
Sacramento, CA 95814
916-492-3500
415-538-4010 (San Francisco}
213-346-6464 (Los Angeles)
Toll free: 1-800-927-4357 (CA)
Fax: 916-445-5280
www.insurance.ca.gov
Dept. of Managed Health Care, California HMO Help Center
(We serve all California Consumers that are enrolled in a California HMO, Blue Cross of California PPO, and Blue Shield of
California PPO)
980 Ninth Street, Suite 500
Sacramento, CA 95814-2725
Toll free: 1-888-HMO-2219 (HMO Health Center Consumer Complaint Line)
Toll free: 1-877-525-1295 (HMO Help Center Provider/Physician Line)
TTY: 1-877-688-9891(Toll free)
Fax: 916-229-0465 (Complaints) or 916-229-4328 (Independent Medical Review)
E-mail: GenInfo@dmhc.ca.gov
www.hmohelp.ca.gov
Colorado
Division of Insurance
1560 Broadway, Suite 850
Denver, CO 80202
303-894-7490 or 7499
Toll free: 1-800-930-3745 (CO)
TTY: 303-894-7880
Fax: 303-894-7455
www.dora.state.co.us/Insurance
Connecticut
Department of Insurance
Consumer Affairs Dept.
PO Box 816
Hartford, CT 06142-0816
860-297-3800
Toll free: 1-800-203-3447
Fax: 860-566-7410
E-mail: ctinsdept.consumeraffairs@ct.gov
www.state.ct.us/cid
Delaware
Department of Insurance
841 Silver Lake Blvd.
Dover, DE 19904
302-674-7310
Toll free: 1-800-282-8611
Fax: 302-739-6278
E-mail: consumer@state.de.us
www.state.de.us/inscom
District of Columbia
Department of Insurance, Securities and Banking
810 First St., NE, Suite 701
Washington, DC 20002
202-727-8000
Fax: 202-535-1196
E-mail: info.disb@dcgov.org
disb.dc.gov
Florida
Office of Insurance Regulation
Department of Financial Services
200 East Gaines St.
Tallahassee, FL 32399-0322
850-413-3100
850-413-3140
Toll free: 1-800-342-2762 (FL)
TTY: 1-800-640-0886 (Toll free)
Fax: 850-488-2349
www.fldfs.com
Georgia
Insurance and Fire Safety
Two Martin Luther King, Jr. Dr.
704 West Tower
Atlanta, GA 30334
404-656-2070
Toll free: 1-800-656-2298 (GA)
TTY: 404-656-4031
Fax: 404-657-8542
www.inscomm.state.ga.us
Hawaii
Insurance Division
Department of Commerce and Consumer Affairs
PO Box 3614
Honolulu, HI 96811-3614
808-586-2790 or 2799
Fax: 808-587-6714
E-mail: insurance@dcca.hawaii.gov
www.hawaii.gov/dcca/ins
Idaho
Department of Insurance
700 West State St.
PO Box 83720
Boise, ID 83720-0043
208-334-4250
Toll free: 1-800-721-3272 (ID)
Fax: 208-334-4398
www.doi.state.id.us
Illinois
Division of Insurance
Department of Financial and Professional Regulation
100 West Randolph St., Suite 9-100
Chicago, IL 60601-3395
312-814-4500
TTY: 312-814-2603
Fax: 312-814-4862
E-mail: Director@ins.state.il.us
www.state.il.us/ins
Division of Insurance
Department of Financial and Professional Regulation
320 West Washington St.
Springfield, IL 62767-0001
217-782-4515
Toll free: 1-877-527-9431 (Office of Consumer Health Insurance)
Toll free: 1-866-445-5364 (Consumer Assistance Hotline)
TTY: 217-524-4872
Fax: 217-782-5020 or 217-558-2083 (Complaints)
E-mail: director@ins.state.il.us
www.idfpr.com
Indiana
Department of Insurance
311 W. Washington St., Suite 300
Indianapolis, IN 46204-2787
317-232-2385
Toll free: 1-800-622-4461 (IN)
Toll free: 1-800-452-4800 (In-state Senior Health Insurance Information)
Fax: 317-232-5251
www.state.in.us/idoi/
Iowa
Division of Insurance
330 Maple St.
Des Moines, IA 50319
515-281-5705
Toll free: 1-877-955-1212
Fax: 515-281-3059
www.iid.state.ia.us
Kansas
Insurance Division
420 SW 9th St.
Topeka, KS 66612-1678
785-296-7801
Toll free: 1-800-432-2484 (KS)
TTY: 1-877-235-3151 (Toll free)
Fax: 785-296-2283
E-mail: commissioner@ksinsurance.org
www.ksinsurance.org
Kentucky
Office of Insurance
215 West Main St.
PO Box 517
Frankfort, KY 40601
502-564-3630
Toll free: 1-800-595-6053
Fax: 502-564-1650
doi.ppr.ky.gov
Louisiana
Department of Insurance
1702 N. Third St.
Baton Rouge, LA 70802
225-342-0895
225-342-5900
Toll free: 1-800-259-5300
Toll free: 1-800-259-5301
Fax: 254-342-3078
E-mail: public@ldi.state.la.us
www.ldi.state.la.us
Maine
Bureau of Insurance
34 State House Station
Augusta, ME 04333-0034
207-624-8475
Toll free: 1-800-300-5000 (ME)
TTY: 1-888-577-6690 (Toll free)
Fax: 207-624-8599
www.state.me.us/pfr/ins/ins_index.htm
Maryland
Insurance Administration
525 St. Paul Place
Baltimore, MD 21202-2272
410-468-2000
Toll free: 1-800-492-6116
TTY: 1-800-735-2258 (Toll free)
Fax: 410-468-2020
www.mdinsurance.state.md.us
Massachusetts
Division of Insurance
Consumer Service Section
One South Station, 5th Floor
Boston, MA 02110-2208
617-521-7794
TTY: 617-521-7490
Fax: 617-521-7575
www.state.ma.us/doi
Michigan
Office of Financial and Insurance Services
611 West Ottawa St., 3rd Floor
PO Box 30220
Lansing, MI 48909
517-373-0220
Toll free: 1-877-999-6442
Fax: 517-335-4978
E-mail: ofis-info@michigan.gov
www.michigan.gov/ofir
Minnesota
Department of Commerce
Market Assurance Division
85 7th Place East
Suite 500
St. Paul, MN 55101
651-296-2488
Toll free: 1-800-657-3602 (MN)
TTY: 651-296-2860
Fax: 651-296-4328
E-mail: market.assurance@state.mn.us
www.commerce.state.mn.us
Mississippi
Department of Insurance
PO Box 79
Jackson, MS 39205
601-359-2453
Toll free: 1-800-562-2957 (MS)
Fax: 601-359-1077
E-mail: consumer@mid.state.ms.us
www.doi.state.ms.us
Missouri
Missouri Department of Insurance
PO Box 690
301 West High St., Room 530
Jefferson City, MO 65102-0690
573-751-4126
Toll free: 1-800-726-7390 (MO)
TTY: 573-526-4536
Fax: 573-526-4898
E-mail: askmdi@insurance.mo.gov
www.insurance.mo.gov
Montana
Department of Insurance
840 Helena Ave.
Helena, MT 59601
406-444-2040
Toll free: 1-800-332-6148 (MT)
TTY: 406-444-3246
Fax: 406-444-3497
E-mail: stateauditor@mt.gov
www.sao.mt.gov
Nebraska
Department of Insurance
Terminal Building
941 O St., Suite 400
Lincoln, NE 68508-3639
402-471-0888 (In Lincoln)
402-471-2201
Toll free: 1-877-564-7323 (NE)
TTY: 1-800-833-7351 (Toll free)
Fax: 402-471-6559
E-mail: consumer_affairs@doi.state.ne.us
www.doi.ne.gov
Nevada
Division of Insurance, State of Nevada
Department of Business & Industry
788 Fairview Drive
Suite 300
Carson City, NV 89701-5491
775-687-4270
Fax: 775-687-3937
www.doi.state.nv.us/
Division of Insurance
Department of Business & Industry
788 Fairview Drive, Suite 300
Carson City, NV 89701
775-687-4270
Fax: 775-687-3937
E-mail: insinfo@doi.state.nv.us
www.doi.state.nv.us/
New Hampshire
Department of Insurance
21 South Fruit St., Suite 14
Concord, NH 03301-2430
603-271-2261
Toll free: 1-800-852-3416 (NH)
TTY: 1-800-735-2964 (NH)
Fax: 603-271-1406
E-mail: requests@ins.nh.gov
www.nh.gov/insurance
New Jersey
Department of Banking and Insurance
20 West State St.
PO Box 325
Trenton, NJ 08625
609-292-5360
609-292-5064 (Public Affairs)
Fax: 609-292-5571
www.njdobi.org
New Mexico
Department of Insurance
PO Box 1269
Santa Fe, NM 87504-1269
505-827-4601
Toll free: 1-800-947-4722 (NM)
Fax: 505-827-4734
E-mail: John.Gaherty@state.nm.us
www.nmprc.state.nm.us
New York
Consumer Services Bureau
Insurance Department
One Commerce Plaza
Albany, NY 12257
518-474-6600
Toll free: 1-800-342-3736 (NY)
Fax: 518-474-6630
E-mail: consumers@ins.state.ny.us
www.ins.state.ny.us
Consumer Services Bureau
Insurance Department
65 Court St. #7
Buffalo, NY 14202
716-847-7618
Toll free: 1-800-342-3736 (NY)
Fax: 716-847-7925
E-mail: consumers@ins.state.ny.us
www.ins.state.ny.us
North Carolina
Department of Insurance
Dobbs Bldg., 430 North Salisbury St.
1201 Mail Service Center
Raleigh, NC 27699-1201
919-733-2032
Toll free: 1-800-546-5664
Toll free: 1-800-662-7777
Fax: 919-733-0085
E-mail: consumer@ncdoi.net
www.ncdoi.com
North Dakota
Insurance Department
600 East Boulevard Ave.
5th Floor
Bismarck, ND 58505-0320
701-328-2440
Toll free: 1-800-247-0560 (ND)
TTY: 1-800-366-6888 (Toll free)
Fax: 701-328-4880
E-mail: insurance@nd.gov
www.nd.gov/ndins
Ohio
Office of Consumer Services
Department of Insurance
2100 Stella Court
Columbus, OH 43215-1067
614-644-2673
Toll free: 1-800-686-1526 (Consumer Hotline)
Toll free: 1-800-686-1527 (Fraud Hotline)
Toll free: 1-800-686-1578 (Senior Hotline)
TTY: 614-644-3745
Fax: 614-644-3744
www.ohioinsurance.gov
Oklahoma
Insurance Department
2401 N. W. 23rd St., Suite 28
PO Box 53408
Oklahoma City, OK 73152-3408
405-521-2828
Toll free: 1-800-522-0071 (OK)
Fax: 405-521-6635
E-mail: feedback@insurance.state.ok.us
www.oid.state.ok.us
Oregon
Insurance Division
350 Winter St., NE, Room 440-2
PO Box 14480 (Zip 97309-0405)
Salem, OR 97301-3883
503-947-7984
Toll free: 1-888-877-4894 (OR)
Fax: 503-378-4351
E-mail: dcbs.insmail@state.or.us
insurance.oregon.gov
Pennsylvania
Bureau of Consumer Service
Insurance Department
1209 Strawberry Square
Harrisburg, PA 17120
717-787-2317
Toll free: 1-877-881-6388
Fax: 717-787-8585
E-mail: ra-in-consumer@state.pa.us
www.insurance.state.pa.us
Puerto Rico
Office of the Commissioner of Insurance
Call Box 8330
Fernandez Juncos Station
Santurce, PR 00910-8330
787-722-8686
787-721-5848
Toll free: 1-888-722-8686
Fax: 787-722-4402
E-mail: mlatorre@ocs.gobierno.pr
www.ocs.gobierno.pr
Rhode Island
Insurance Division
Department of Business Regulation
233 Richmond St., Suite 233
Providence, RI 02903-4233
401-222-2223
TTY: 401-222-2999
Fax: 401-222-5475
www.dbr.state.ri.us
South Carolina
Consumer Services
Department of Insurance
300 Arbor Lake Drive, Suite 1200
PO Box 100105
Columbia, SC 29202
803-737-6180
Toll free: 1-800-768-3467 (SC)
Fax: 803-737-6231
E-mail: CnsmMail@doi.sc.gov
www.doi.sc.gov
South Dakota
Division of Insurance
Department of Revenue and Regulation
445 East Capital Avenue
Pierre, SD 57501
605-773-3563
Fax: 605-773-5369
www.state.sd.us/drr
Tennessee
Department of Commerce and Insurance
500 James Robertson Pkwy.
5th Floor
Nashville, TN 37243-0565
615-741-2241
Toll free: 1-800-342-4029 (TN)
Fax: 615-532-4994
www.state.tn.us/commerce
Texas
Department of Insurance
333 Guadalupe St.
PO Box 149104
Austin, TX 78714
512-463-6169
Toll free: 1-800-578-4677
Fax: 512-475-2005
E-mail: rbordelon@opic.state.tx.us
www.tdi.state.tx.us
Utah
Department of Insurance
State Office Bldg., Room 3110
Salt Lake City, UT 84114-6901
801-538-3805
Toll free: 1-800-439-3805 (UT)
TTY: 801-538-3826
Fax: 801-538-3829
www.insurance.utah.gov
Vermont
Department of Banking, Insurance, Securities and Health Care Administration
89 Main St., Drawer 20
Montpelier, VT 05620-3101
802-828-3301
Toll free: 1-800-964-1784 (VT)
Toll free: 1-800-631-7788 (VT - Health Insurance)
Fax: 802-828-3306
www.bishca.state.vt.us
Virgin Islands
Division of Banking and Insurance
No. 18 Kongens Gade
St. Thomas, VI 00802
340-774-7166
Fax: 340-774-9458
www.ltg.gov.vi
Virginia
Bureau of Insurance
State Corporation Commission
PO Box 1157
1300 East Main St. (Zip 23219 -- Only for special delivery and walk-ins)
Richmond, VA 23218
804-371-9967
Toll free: 1-800-552-7945 (VA)
TTY: 804-371-9206
E-mail: bureauofinsurance@scc.state.va.us
www.state.va.us/scc
Washington
Office of the Commssioner of Insurance
Insurance 5000 Building
PO Box 40255
Olympia, WA 98504-0255
360-725-7103
Toll free: 1-800-562-6900 (WA)
TTY: 360-586-0241
Fax: 360-586-3109
E-mail: mikek@olc-wa-gov
www.insurance.wa.gov
West Virginia
Offices of the Insurance Commissioner
1124 Smith St.
PO Box 50540 (Zip 25305-0540)
Charleston, WV 25301
304-558-3354
Toll free: 1-888-879-9842 (WV)
Fax: 304-558-0412
E-mail: wvins@wvinsurance.gov
www.wvinsurance.gov
Wisconsin
Office of the Commissioner of Insurance
125 S Webster St.
PO Box 7873 (Zip 53707-7873)
Madison, WI 53702
608-266-3585
Toll free: 1-800-236-8517 (WI)
TTY: Dial 711 and ask for 608-266-3586
Fax: 608-266-9935
E-mail: information@oci.state.wi.us
oci.wi.gov
Wyoming
Department of Insurance
Herschler Bldg.,122 West 25th St.
3rd Floor East
Cheyenne, WY 82002-0440
307-777-7401
Toll free: 1-800-438-5768 (WY)
Fax: 307-777-5895
E-mail: wyinsdep@state.wy.us
insurance.state.wy.us/
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