AESDirect Support

A E S Direct - Reduce Exporting Stress with A E S


Home Log In AESDirect Certification Quizzes Account Set-up & Management Register New Account Registration Help Re-Activate an Account Terms & Conditions Privacy Policy Vendor Account Set-up Developers Center Register Vendor Account Training AESDirect Tutorial User Guides Online Training Workshops AES Compliance Using AESDirect Who to Contact Support Center Browser Support Developers Center News AESPcLink About AESPcLink Getting Started Terms & Conditions AESDirect VPN About AESDirect VPN Set up AESDirect VPN Related Sites Government Sites Partner Sites	Contacting Support Support Phone Numbers E-Mail AESDirect at boc-support@tradegate2000.com E-Mail AES at askaes@census.gov Send a Question using our on-line form [registered AESDirect users only] AES Compliance Best Practice Manual AES Compliance Best Practice Manual in PDF and Word formats User Guides AESDirect and AESPcLink User Guides AESDirect Codes AES Code Tables HTS Numbers not Valid for Export AESDirect Account Administration Account Administrator Duties and Responsibilities. How to Get Your Password or Admin Code Reset [if you have forgotten either one, or they cannot be changed online] How to Disable Your AESDirect Account How to Reactivate Your AESDirect Account How to Change Account Administrator On-Line Account Maintenance [registered AESDirect users only - login to AESDirect to change response email address, change your admin code and password, or update your AESDirect account profile] Frequently Asked Questions Exports and Re-exports of Rough Diamonds (Kimberley Process) Printing SEDs Hints and Tips What to do During AES Processing Delays & AES Downtime Policy USPPI - U.S. Principal Party in Interest Shipment Information Mail Shipments Consignees Transportation Details Commodity Reporting Freight Forwarders Shipment Reporting Center Responsibilities of Parties in a Routed Export Transaction Shipments That Cannot Be Reported in AES U.S. Principal Party in Interest Overview Exemption Statements AES Response Message 855 AES Responses Please Note: when using the information contained in the link below, AESDirect users should ignore the following sections: Proprietary Record ID/Data Elements X.12 Segment ID/Data Elements These two sections contain detail EDI information that is catered for internally within the AESDirect Service. User should look at the following sections to help them understand the AES response they received: Response Code Narrative Text Severity Resolution Commodity Filing Response Messages (U.S. Customs and Border Protection Website, PDF Format, Requires Acrobat Reader) Technical Information Verisign Root Certificate Expiration Web Browser Support Test Your Browser Network Administrator Support - Firewall/Proxy Server Information Please Note: AESWebLink, EDI, and Software Vendor Information has been moved to the Developers Center
[top of page]