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Consumer Assistance Center

The National Credit Union Administration regulates federal credit unions and insures the vast majority of all credit unions in the United States.

Follow this link to find a credit union in your area.

Questions frequently asked about NCUA and credit unions.

If you have a complaint or concern about your credit union, please visit our Consumer Complaint Center.

Credit unions with regulatory or consumer compliance questions, please visit Credit Union Resources.

For a listing of brochures that may be helpful to you, please visit our Publications area.

Credit unions with unresolved regulatory concerns, questions or issues should contact their NCUA regional office (federal credit unions) or state supervisory authority (state chartered credit unions). If the issue is not resolved at the operational (regional level), a credit union may contact the Ombudsman.

Visit our Share Insurance section to learn more about credit union insurance and the insurance of your credit union funds or try out our Share Insurance Estimator.