Prepared by Public Affairs 312-751-4777
The Railroad Retirement Board's district office in New Orleans
is closed due to Hurricane Katrina. Work performed by this office has been
diverted to other RRB offices. The addresses and phone numbers of offices
closest to the areas affected by the hurricane are:
Houston, Texas - 1919 Smith, Suite 845,
77002-8051, (713) 209-3045
Little Rock, Arkansas - 1200
Cherry Brook Drive, Suite 500, 72211-4113, (501) 324-5241
Fort Worth, Texas - 819
Taylor Street, Room 10G02, P.O. Box 17420, 76102-0420, (817) 978-2638
Birmingham, Alabama -
Medical Forum Building, 950 22nd St. North, Suite 426, 35203-1134, (205)
731-0019
Jacksonville, Florida - 550
Water Street, Suite 330, 32202-5177, (904) 232-2546
As soon as the local telephone company can perform the necessary
programming, calls made to the New Orleans office telephone number will
automatically be transferred to the Little Rock office.
Most beneficiaries on Direct Deposit should be able to access
their funds. However, checks for retirement, survivor, unemployment and sickness
benefits cannot presently be delivered by the Postal Service to the affected
areas. In order to expedite receipt of payments, the RRB will, upon contact by
any individual due payment, request the Treasury Department to reissue these
payments to a new address provided by the affected party. The RRB also has
information about some temporary locations where checks can be picked up.
The RRB is providing information on its Web site (www.rrb.gov),
through its toll-free Help Line number (1-800-808-0772) and through public
service announcements regarding actions that can be taken to obtain needed
services. In addition, persons can go to the U.S. Postal Service's Web site (www.usps.com)
and click on the Hurricane Katrina Service Updates button to see the latest
information on delivery to affected areas.
There are about 24,000 railroad retirement beneficiaries and
about 9,000 active railroad workers residing in Louisiana, Mississippi, and
Alabama.
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