Interlibrary Loan and Document Delivery Policy
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The ILL Office will order single titles or reproductions of the following items when they are not owned by the Research Library, not yet received, declared missing or lost, or in use:
Interlibrary Loan staff will attempt to locate a supplier, but the following materials are extremely difficult to borrow through ILL channels.
For some journal volumes and reference works, we may be able to get a copy of the table of contents or index so that you can request reproductions of portions of the title.
Items purchased by the NIST Research Library for customer use (e.g., theses and dissertations or technical reports, current standards and codes) become the property of the library upon the end of a one-month loan period (one-month renewal possible). See Costs.
Requests for reproductions that can be filled from the Research Library's collection will be copied and delivered electronically or in print via interoffice mail. Requests for books owned by the Research Library will be held at the Circulation desk for pick-up or checked out and sent to you via interoffice mail, depending on your delivery preferences (select Mail to Address or Hold for Pickup, in ILLiad account).
Requests for reproductions exceeding 100 exposures will be converted to loans of the original material. The items will be held at the Circulation desk for pick-up or checked out and sent to you via interoffice mail, depending on your delivery preferences (select Mail to Address or Hold for Pickup, in ILLiad account).
Customers submitting requests for articles that can be downloaded from the electronic journals subscribed to by the Library will be directed to the library's list of electronic journals. Links to available online issues can also be found in these journals' records in the Library's online catalog. For assistance with opening or downloading articles from electronic journals, contact the Reference Desk at librarian@nist.gov or call 301-975-3052.
The NIST Research Library does not charge for Interlibrary Loan and Document Delivery services. Document costs and any copyright fees that result from your requests are covered by the library. However, items purchased by the NIST Research Library for customer use (e.g., theses and dissertations or technical reports, current standards and codes) become the property of the library upon the end of a one-month loan period (one-month renewal possible).
The Library will purchase items costing $50.00 or less. Customers who wish to keep copies of theses or technical reports or who need items exceeding this maximum cost should arrange to have the materials purchased by their Division. Copies of theses can be purchased online using a credit card from ProQuest at Dissertation Express (print copies) or Digital Dissertations (electronic copies from 2002 onwards). Many technical reports can also be purchased online or over the phone (800-553-NTIS) from the National Technical Information Service.
Customers or divisions submitting large numbers of requests at once (30 or more) should contact the ILL Office at 301-975-3060 to discuss cost sharing and delivery deadlines.
Most libraries, NIST included, do not loan out books published within the previous 12 months. If the library is unable to find a lender for a recently published book, we may suggest that your division purchase a copy, or you may submit a request to the Library to purchase the book. To submit a request for material to be purchased by the library, fill out the form Recommendation for Addition to NIST Research Library on the NIST Virtual Library web site, or complete a form at the Circulation Desk in the library.
Under certain conditions specified in the copyright law of the United States (Title 17, United States Code), the NIST Research Library is authorized to request photocopies or reproductions for its customers. One of these specified conditions is that the photocopy or reproduction is not to be "used for any purpose other than private study, scholarship, or research". If a user makes a request for, or later uses, a photocopy or reproduction for purposes in excess of "fair use", that user may be liable for copyright infringement.
The Research Library pays any copyright fees that result from your requests. In the rare event that your request exceeds "fair use" limits, the Interlibrary Loan staff will work with you to modify your request and identify lenders that can supply the information you need.
However, please note that no further reproduction and distribution of copies received from interlibrary loan/document delivery services is permitted by electronic transmission or any other means. It is also in violation of copyright law to copy substantial portions of a loaned work.
The NIST Research Library reserves the right to refuse to accept a copying order if, in its judgment, fulfillment of the order would involve violation of copyright law.
Requests are submitted exclusively through ILLiad, the Research Library's Web-based system that allows customers to submit, track, and review requests for library materials.
To submit a request for material to be purchased by the library, fill out the form Recommendation for Addition to NIST Research Library on the NIST Virtual Library web site, or complete a form at the Information Desk in the library.
On average, materials take seven days (five business days) to arrive at NIST.
Electronic copies of articles available from PubMed/Medline can be emailed to you directly by the National Institutes of Health and the National Library of Medicine.
Requests can be rushed when materials are needed by a specific date. See Rush Requests.
Requests for material needed within three business days or less are treated as rush requests. Identify these requests as such by indicating the date needed by when submitting the request. In ILLiad, this is done by choosing "Rush" instead of "Regular" service and entering the date needed by on the request screen.
Regardless of your recorded delivery preferences, rushed loans and hard copies will be held for you in the Interlibrary Loan office when they arrive and you will be notified by phone. If you prefer electronic delivery, rush articles received electronically will be forwarded to you via email, and you will be notified that they are in transit.
There is currently no charge for single rush requests.
When you set-up your ILLiad account for the first time, you can choose your "Preferred Notification Method" as Phone or Email. This is how the ILL Office will contact you for all communications, including when your requests have arrived. See also How will I receive what I requested?
Information about the status of all of your requests is available 24 hours a day from ILLiad, even if you did not originally submit the request in ILLiad. Log on with your username and password for secure access to up-to-the-minute information about your requests. To do this,
While you are logged in, you can also edit requests, request renewals, and review the list of items you have requested in the past. These options are all available from the main menu screen.
If you still need further information about your requests, please contact the ILL Office at 301-975-3060, or email borrow@nist.gov.
Your ILLiad account allows you to designate your delivery preferences.
Note: Books are checked out to you upon receipt by the ILL Office. You do not need to check them out at the Circulation Desk.
The ILL Office delivers articles in electronic (PDF) format whenever possible. To receive articles via email as PDF files, choose "Yes" on your ILLiad registration when asked "Prefer Electronic Delivery if Possible."
Most of NIST's supplying libraries send electronic reproductions. However, articles/reproductions sent to the ILL Office via fax or mail are delivered as hard copies (see above).
Regardless of your recorded delivery preferences, rushed loans and hard copies will be held for you in the Interlibrary Loan office and you will be notified by phone. If you prefer electronic delivery, rush articles received electronically will be forwarded to you via email, and you will be notified that they are in transit.
Materials that must be returned will have a due date on the attached paperwork. This can include loan copies of single, copyrighted articles. If the lending library has not allowed renewals on the material, the paperwork will indicate NO RENEWALS.
Please note that due dates for these materials are determined by lending library, not by the NIST Research Library. Renewals are also granted at the lending library's discretion.
When your loan arrives, you will be contacted via email or phone, according to your designated preference in your ILLiad account. Interlibrary loan materials do not have to be checked out at the Circulation Desk. Please do not remove the attached paperwork from the loaned material.
Please return your loaned material by the given due date. You can return the item(s) in person to the Circulation Desk in the Library (Administration Bldg 101), or via interoffice mail to "ILL, MS 2501".
If the lending library has allowed renewals on the loan, you can request one renewal through your ILLiad account, or email borrow@nist.gov or call 301-975-3060. To request a renewal in ILLiad,
If a renewal is not allowed and you still need to use the book, please submit a new request for the title via ILLiad.
The ILL Office sends out due date reminders and overdue notices once a week via email. Please return your loaned material by the given due date. Our continued relationship with many lending libraries depends on the timely return of borrowed materials.
If your materials are overdue the lending library may refuse to loan to NIST until your materials are returned. This affects other researchers at NIST who may need resources from that library. Please plan accordingly and return your loans on time. The Research Library reserves the right to block ILL privileges for customers who have overdue items.
You can return the item(s) in person to the Circulation Desk in the Library (Administration Building 101), or via interoffice mail to "ILL, MS 2501".
If the lending library has allowed renewals on the loan, you can request a renewal through your ILLiad account (see Loan Periods and Renewals for instructions), or email borrow@nist.gov or call 301-975-3060.
Please note that due dates for these materials are determined by lending library, not by the NIST Research Library. Renewals are also granted at the lending library's discretion. If a renewal is not allowed and you still need to use the book, please submit a new request for the title via ILLiad.
The lending library determines the cost of replacing a lost or damaged item and the employee's division will be responsible for covering this cost. Once the lending library has communicated the procedure for replacing or covering the cost of the item, the employee's interlibrary loan and document delivery privileges will be blocked until the lending library confirms that its conditions have been met.
The Interlibrary Loan office is located in the Library, Administration Building 101, Room E117. We are open 8:30am-5:00pm Monday through Friday.
Information about the status of your requests is available 24 hours a day from ILLiad. See Notifications and Status Checks for details.
If you still need further information on the status of your requests or how to make a request, please contact the ILL Office at 301-975-3060, or email borrow@nist.gov.
For technical assistance with using ILLiad, please call 301-975-4428 or email borrow@nist.gov.
Mailing Address: |
borrow@nist.gov fax: 301-869-6787 OCLC Symbol: NBS |
Borrowing Service Contact: Rose Estes phone: 301-975-3060 |
Document Delivery Service Contact: Briget Wynne phone: 301-975-3981 |
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