Comptroller of the Currency, Administrator of National Banks Ensuring a Safe and Sound National Banking System for all Americans
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Consumer Protection News:
Credit Card Practices

OCC Speeches and Testimony on Credit Card Practices

12/1/05
Comptroller Dugan expresses concern about negative amortization
OCC News Release 2005-117
Speech
5/17/05
Acting Comptroller Julie Williams discusses
the need for improvement in credit card
disclosures and marketing practices
OCC News Release 2005-49
Oral Statement
Congressional Testimony
12/3/04
Acting Comptroller Julie Williams
addresses the reputation risk to
banks from credit cards
OCC News Release 2004-107
Speech
10/4/04
Comptroller Hawke identifies
inappropriate credit card
practices by banks
OCC News Release 2004-91
Speech

OCC news on credit card practices

News Release: OCC Alerts National Banks on Unacceptable Credit Card Marketing and Account Management Practices, September 14, 2004

Advisory Letter on Credit Card Practices, September 14, 2004  

Advisory Letter on Secured Credit Cards, April 28, 2004

Advisory Letter on Guidance on Unfair or Deceptive Acts or Practices, March 22, 2002
 

Actions the OCC has taken against banks engaged in abusive credit card practices

 

05/24/2004
OCC Issues Order Against First National Bank of Marin
Release 2004-37 Cease and Desist Order

 

08/01/2003
OCC Requires First Consumers National Bank to Refund Customer Fees
Release 2003-60 Formal Agreement

01/21/2003
OCC Concludes Case Against First National Bank in Brookings Involving Payday Lending, Unsafe Merchant Processing, and Deceptive Marketing of Credit Cards
Release 2003-03 Consent Order

 

12/03/2001
OCC Settles Case Against First National Bank of Marin
Fact Sheet  Consent Order

 

05/03/2001
Settlement Between the OCC and Direct Merchants Bank
Fact Sheet Consent Order

 

6/28/2000
Providian to Cease Unfair Practices, Pay Consumers Minimum of $300 Million Under Settlement with OCC and San Francisco District Attorney
Release 2000-49 Statement Consent Order Stipulation Fact Sheet

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The Office of the Comptroller of the Currency was created by Congress to charter national banks, to oversee a nationwide system of banking institutions, and to assure that national banks are safe and sound, competitive and profitable, and capable of serving in the best possible manner the banking needs of their customers.

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