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Inspection of Embassy Bandar Seri Begawan, BruneiPDF versionEmbassy Bandar Seri Begawan management advocates energetically for U.S. policy in a predominantly Malay Islamic nation. Although there are few American businesses in Brunei, embassy management has maximized regional opportunities to promote U.S. trade and business opportunities in the country. OIG determined that Embassy Bandar Seri Begawan is a prime candidate to transfer almost all of its administrative services to regional centers. Although there have been continual staffing problems at this isolated special embassy program (SEP) post, there is a good communications infrastructure in the region and strong regional support is available. Were the embassy’s administrative services to be provided elsewhere in the region, the embassy could serve as a model for rightsizing a small mission. There is a need to provide protection and American citizens services to the small number of Americans who live and visit Brunei, but OIG could not justify the amount of resources required to provide nonimmigrant visa services. Brunei participates in the U.S. visa waiver program, so the embassy processes only about 600 nonimmigrant visa cases per year. This workload involves mostly third-country nationals, who comprise 70 percent of visa applicants. Following September 11, 2001, every visa issuing post, no matter how small, must ensure that frequent updates to consular systems with all changes in processing and new interviewing procedures are in place. Difficulties in staffing the consular function with experienced personnel leave the embassy vulnerable to inappropriate visa adjudication. OIG recommended transferring Embassy Bandar Seri Begawan’s nonimmigrant visa processing to Embassy Singapore where the immigrant visa workload is currently processed. Although Embassy Bandar Seri Begawan is a special embassy program post that has no public affairs section, it conducts a relatively robust public diplomacy (PD) program. Its PD program is a model of the PD Partners Program, the Bureau of East Asian and Pacific Affairs’ program that pairs small missions with larger neighboring missions; in this case, Embassy Kuala Lumpur.
Background A Malay Islamic Sultanate, Brunei has been ruled by Sultan Hassanal Bolkiah since 1967 and gained full independence from the United Kingdom in 1984. The country’s oil and gas wealth enables its generally apolitical population of 380,000 to enjoy the region’s highest standard of living after Singapore. Seventy percent of Bruneians are Malay Muslims, who practice Sunni Islam and enjoy generous government subsidies. Chinese – many of whom are not citizens – comprise the second largest (15 percent) ethnic group and dominate the country’s small private sector. Brunei also employs more than 100,000 third-country guest workers, mostly from South Asia and from nations that are in the Association of Southeast Asian Nations. Brunei remains a small patch of stability in Southeast Asia, but sees itself as vulnerable to developments beyond its control, such as economic migration, social ills, and terrorism. The government recognizes the danger of transnational terrorism, condemns terrorism in all its forms, and welcomes American military and diplomatic activity in the region. There is little anti-American or anti-Western sentiment evident. The Sultan of Brunei had his first meeting with a U.S. President at the White House on December 16, 2002. There, the Sultan and President Bush agreed to deepen the U.S.-Bruneian relationship through:
Office of Inspector General The Office of Inspector General’s (OIG’s) mission is to assess Department of State and Broadcasting Board of Governors operations and recommend ways to strengthen their integrity, effectiveness, and accountability. OIG’s Office of Inspections provides systematic and independent evaluations of the operations of the Department of State, its posts abroad, and related activities. Inspections cover policy implementation, resource management, and management controls. As part of the inspection, particular attention is given to consular, security, and information technology operations. |