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COMPUTING SERVICES DIRECTORATE

MISSION

Deliver best value computing information products and services to enable and enhance the warfighters ability to execute the mission.

DISA Computing Services provides world-class processing capability, systems management, communications and storage in support of Department of Defense services, agencies, and combatant commands. Located in 18 secure facilities strategically placed throughout the world, our computing services support more than 3 million users of more than 14,000 applications utilizing more than 1.7 petabytes of storage. Computing Services has become the DoD's #1 provider of personnel, payroll, logistics, accounting, and medical records processing.

Major areas of DISA Computing Services are: Resource Management, Customer Management, Operations, Logistics, Infrastructure Management, Lines of Business and the Defense Enterprise Computing Centers.

Resource Management (CD1) provides all budget and financial support, works with other divisions to develop a budget, justify the budget to the chief financial executive (CFE) and Office of the Secretary of Defense (OSD), ensure that the budget is executed properly and report the results to management and the DISA CFE.

Customer Management (CD2) provides cradle to grave management of all customer workload support, including requirements definition, engineering, proposal development, acquisition, implementation, Service Level Agreements, billing and invoicing. CD2 performs the entire gamut of customer relations functions for Computing Services, including compatibility of customer solutions with enterprise strategy and ensuring open lines of communication with the customer to provide rapid response to customer questions or service requests.

Operations (CD3) provides overall management, operations, and maintenance of all assigned DISA information processing systems and communications elements. CD3 ensures responsive, reliable, and cost-effective processing services for all DISA customers. CD3 controls and directs all CD operations and overall performance and effectiveness of the Defense Information Infrastructure (DII) supporting DISA computer systems. The division coordinates directly with DISA field activities to identify, plan, and implement commander in chief (CINC) and system administrator (SA) requirements associated with DECC operations.

Logistics (CD4) ensures a responsive, reliable, cost-effective operations and maintenance environment through acquisition, maintenance, property, facilities, and transportation support for assigned systems and activities.

Infrastructure Management (CD5) provides planning, lifecycle management, and status reporting for major facilities and communications infrastructure initiatives. CD5 continually assesses the effectiveness of existing infrastructure solutions to meet operational requirements and manages efforts to streamline/replace with improved or more cost-effective technology.

Lines of Business provide oversight to components of respective LOB architecture, to include: planning, strategic architecture, engineering, managed services project management office, capacity management, technology refresh strategy, and financial portfolio.

Defense Enterprise Computing Centers (DECC) have direct control over the day-to-day execution of the Computing Services mission. They have subordinate line and staff activities at 18 secure locations strategically placed throughout the world.