Information Points about E-Government In the Office of
Government wide Policy, Office of Technology Strategy, our mission is to develop, coordinate, and define ways
that electronic and information technology business strategies can assist
the Office of Management and Budget (OMB), interagency committees and other
federal agencies to enhance access and delivery of information and services
to citizens, business partners, employees, agencies, and government entities.
We all need to be continually mindful of the need to maintain our focus on
providing citizen-centered services as we proceed in implementing electronic government.
1. Principles for E-Government
E-government enables everyone in Government to strive to:
- Deliver customer-centric services rather than stove-piped Agency-centric processes
- Demand interoperability across government and with industry partners.
- Provide common access to Government services and information via government-wide portals
that are organized around the needs of communities of customers.
- Build strong privacy protection, confidentiality, and trust.
- Adopt commercial products , practices, and standards.
- Foster strong interagency, inter-organizational, and cross sector leadership to promote
the sharing of information and leading practices.
- Re-engineer paper-based processes to produce results that will dramatically
improve service and responsiveness while reducing costs.