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Achieving Customer Excellence (ACE) Questionnaire Quality of Service Survey

We have designed a new and innovative web site to provide you with a streamlined way of accessing our "Contract Vehicles". Tell us what you think of the new web site!
Enter Comments regarding New Web Design below:
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NITAAC contract(s) you use/support:
Other  Click here if you are New Customer
Describe your Customer role:
Contracting Officer or representative        Program/Project Manager        Administrative        Vendor
Yes No I worked with a NITAAC representative      Representative was available/promptly returned my call      Representative adequately answered my questions      Representative was knowledgeable I reviewed/used on-line information from the NITAAC web site      Information provided was adequate for my needs      Information was relatively easy to find I purchased/sold products or services using NITAAC      Contract use was relatively easy      Products were delivered in a timely manner      Invoice methods are adequate      Fee is commensurate with services
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NITAAC appreciates your time spent on this questionnaire

Quality	+	Partnership	+	Innovation	=	Success