- "QuickSilver and E-Authentication Presentation," Mary Mitchell, Director, Office of E-Government January 10,
2002 HTML* PowerPoint
*This HTML presentation is missing slides 9 - 11. For the complete presentation, please download the PowerPoint file.
- E-Government Best Practices - A Practical Guide" Final Report Presentation, May 18, 2001, by Prof. David Darcy
HTML PowerPoint
- E-Government Best Practices: An Implementation Manual , May 2001
Word PDF
Reports
- SSA/GSA "A Methodology for Measuring the Value of E-Services," March 2002 PDF
- E-Government Best Practices: An Implementation Manual , May 2001 Word PDF
In Collaboration with the Smith School of Business
- E-Governement Enterprise Architecture, A Study of Web Services and EBXML, December 2002
WORD PPT HTML
- "Citizens and E-Government Transactions - Final Report" by R.H. Smith Consulting Associates, December 2002 WORD
- "Public Trust in e-Government - Final Report" by R.H. Smith Consulting Associates, December 6, 2002
HTML PPT
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