H.R. 404 Federal Customer Service Enhancement Act

Bill Status

  • Bill Introduction

    1/11/2007

  • Subcommittee Action

    5/9/2007

  • Passed by Committee

    6/12/2007

  • Passed by House

    7/23/2007 by 383 - 0


More Information

H.R. 404 on THOMAS

H.R. 404, the Federal Customer Service Enhancement Act, was introduced on January 11, 2007, by Rep. Henry Cuellar. H.R. 404 requires the Office of Management and Budget to develop customer service standards and performance measures for federal agencies and requires the head of each agency to collect information from its customers regarding the quality of its services.