The Backlash Against Serial—and Why It's Wrong

A defense of the podcast, its producer, and the This American Life approach to narrative journalism
Darhil Crooks/The Atlantic

Since its October debut, This American Life producer Sarah Koenig's Serial has quickly become one of the most popular and critically acclaimed podcasts ever produced. Its episodes are a serialized inquiry into the 1999 murder of high-school student Hae Min Lee. Did Adnan Syed, her ex-boyfriend, really strangle her? Or was he an innocent teen condemned to life in prison for a crime he didn't commit? The possibility of exoneration is a recurring theme. In fact, the show's reporting caused the Maryland Innocent Project to launch its own probe of the case.

Despite that context, a small community of detractors is subjecting Serial to a scathing critique framed in the language of social justice. Its narrator and producer stands accused of exemplifying white privilege, stereotyping Asian Americans and Muslims, racism against blacks, and making "people of color" cringe. We'll get to the examples marshaled to support those critiques in a moment.

They're worth addressing for two reasons.

One is their plausibility. Journalism requires its practitioners to delve into unfamiliar subjects, communities, and subcultures. Mistakes happen often and can be difficult for the reporter or audience to discern. So the charge, "You got that country wrong," or "you misjudged that church," or "you don't understand how such companies work," or "that's not how it is in that political faction," or "you fell into stereotypes when writing about that ethnic community" should never be dismissed. The best course is to reflect on the critique with as open a mind as possible. As often as not, there is at least something to be learned from the critic.

The second reason to address these critiques is that the show's reception among those invested in social justice will help determine whether other experiments like it are attempted. Should more journalism like Serial receive funding or enjoy the moral and financial support of podcast listeners in the future, or is there something "problematic," cringeworthy, or even racist about this kind of journalism? The stigma attached to those characterizations could cause producers, editors, or reporters to shy away from similar projects, whether for better or worse.

* * *

Let's get my biases out of the way. As a longtime fan of This American Life and especially of Koenig's past work, I went into Serial with high expectations. On first listen, I was not disappointed. The plot was riveting. Avid listeners couldn't help learning civically valuable details about the criminal-justice system. And I detected nothing objectionable about the podcast with respect to white privilege, race, or ethnicity. I did reflect on the ethical implications of publicly reinvestigating a murder case in a way that would likely force the family of the victim to relive it. But I concluded that the nontrivial chance of a wrongful conviction made renewed inquiry a moral imperative (if not for this podcast then for someone).

Despite all that, I kept an open mind when I saw Jay Caspian Kang's article in The Awl, "'Serial' and White Reporter Privilege." In part, this is because "white-reporter privilege" sounds like just the sort of thing I might not discern. I also have a high opinion of The Awl's cultural analysis, and hold Kang in even higher esteem. After reading "The High Is Always the Pain and the Pain is Always the High," which I selected as one of the best pieces written in 2011, I felt sure I wanted to read everything he ever published. In doing so, I've found much of his writing on race in America to offer uncommon nuance and insight.

In Serial, the victim, Hae, is a Korean-American daughter of immigrants, while the man convicted of killing her, Adnan, is the son of Muslim immigrants from Pakistan. "Sarah Koenig, the journalist telling their story, is white," Kang writes. "This, on its face, is not a problem. If Serial were a newspaper story or even a traditional magazine feature, the identities of all three could exist alone as facts; the reader could decide how much weight to place upon them. But Serial is an experiment in two old forms: the weekly radio crime show, and the confessional true-crime narrative, wherein the journalist plays the role of the protagonist. The pretense of objectivity is stripped away: Koenig emerges as the subject as the show’s drama revolves not so much around the crime, but rather, her obsessions with it."

To my ear, the show's drama is only tangentially related to Koenig's obsessions. Even apart from that, it isn't clear that the format matters in the way Kang asserts. Plenty of books and magazine features dispense with any pretense of objectivity. Plenty of ostensibly "objective" newspaper stories interpret racial and ethnic context, whether clumsily or adeptly. Broadcast is a unique format insofar as it allows us to hear sources speaking in their own voices. And Serial's audience absolutely decides how much weight to put on Koenig's editorial choices—they're all debated exhaustively in communities like the Serial subreddit.

Koenig "stomps around in a cold case involving people from two distinctly separate immigrant communities," Kang writes, arguing that "especially for people of color," she is "talking about our communities, and, in large part, getting it wrong." He sees her mistakes as characteristic of "well-intentioned white people" who retain a bankrupt understanding of other cultures despite their best efforts.

To illustrate this, he offers readers two examples from Serial. What he characterizes as the more objectionable example occurred in Episode 2. I've transcribed it below. Can you guess what part he regards as a white reporter going into an immigrant community and getting things wrong? Here's what Koenig narrates:

The other information I have to go on are Hae's own words about their relationship, because I have a copy of her diary. It was entered into evidence at trial. It was read by many people: cops, prosecutors, even Adnan. What's remarkable about the diary, and what makes it so helpful, is that it's essentially a chronicle of the Adnan-era of Hae's life. The first entry is April 1, 1998, right when they started going out. And the last entry is dated January 12, the day before she went missing. And in all those months what she's mostly writing about is Adnan. If you had to bookend Adnan and Hae's romance you'd put a dance right at the beginning and then another one right at the end. The first dance was junior prom. Adnan and his best friend had a little competition going about who could get the prettiest prom date that year. Someone said Adnan should ask Hae to go, so one day after sports practice, on a little hill behind the school, he asked her to prom and she said yes.

On April 27 she wrote a long entry in her diary about prom night. Her diary by the way–well, I'm not exactly sure what I was expecting her diary to be like, but it's such a teenage girl's diary. She jumps from her boyfriend to driver's ed to the field hockey game. She's bubbly one minute, and the next she's upset with her mother, or dissing her friend, or complaining about homework. So prom night. She writes about Adnan, I swear he is the sweetest guy. I'll tell you why. He was prom prince and Stephanie was prom princess. And traditionally they were supposed to dance together, to *my* song. I tried to act natural and unjealous, but it did kind of bother me. Ten seconds later, guess who danced with me but not with Stephanie? Adnan!

Now how could I not fall in love with this guy?

Kang's critique emphasizes the words, "Her diary, by the way—well I’m not exactly sure what I expected her diary to be like but—it’s such a teenage girl's diary." The statement "seems to suggest a colorblind ideal," he says, of a Baltimore where "kids will be kids, regardless of race or background." But he sees more:

I imagine there are many listeners—especially amongst people of color—who pause and ask, “Wait, what did you expect her diary to be like?” or “Why do you feel the need to point out that a Korean teenage girl’s diary is just like a teenage girl’s diary?” and perhaps, most importantly, “Where does your model for ‘such a teenage girl’s diary’ come from?” These are annoying questions, not only to those who would prefer to mute the nuances of race and identity for the sake of a clean, 'relatable' narrative, but also for those of us who have to ask them because Koenig is talking about our communities, and, in large part, getting it wrong.

This is a weak example to illustrate his theory. Kang himself presents the ostensibly objectionable passage as ambiguous. He doesn't pretend to know what Koenig did mean, only what she could have meant. He says listeners might have questions. There's nothing wrong with raising questions about ambiguous passages, but doing so doesn't actually support the thesis that a show is getting it wrong.

Presented by

Conor Friedersdorf is a staff writer at The Atlantic, where he focuses on politics and national affairs. He lives in Venice, California, and is the founding editor of The Best of Journalism, a newsletter devoted to exceptional nonfiction.

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