Household bills

Most recent

• Energy comparison sites hiding best deals, new site claims

  20 Oct 2014: The Big Deal writes a letter of complaint to many of the big comparison sites – but are its claims justified?

• UK energy bill crisis looms as consumers pay more despite using less

  17 Oct 2014: Which? says annual spending on gas and electricity has rocketed by 52% above inflation in less than 10 years

• True impact of price rises hidden by official inflation data, says thinktank

  15 Oct 2014: CPI inflation relies on average buying patterns but poorest 50% spend more on essentials, says New Economics Foundation

• EDF nuclear deal is fair and balanced

  13 Oct 2014: Letter: Consumers will pay nothing until the Hinkley Point C power station is in operation, and EDF and its construction partners bear the risk of delivering the project on time and on budget

• Scottish Power customers’ fight goes on – despite ombudsman’s ruling

  11 Oct 2014: We speak to three customers trying to get correct bills – and the compensation they are owed– from Scottish Power

• October’s financial market storm: 10 ways it affects your finances

  10 Oct 2014: From pensions to petrol, what does the turbulence in world markets mean for you?

• Big Six energy companies asked by Ofgem to reveal costs and profits

  10 Oct 2014: Energy regulator concerned that a slump in wholesale gas and electricity prices over the summer is not being passed on

• I’m getting EDF and British Gas bills because of phantom account

  10 Oct 2014: I have been trying to get away from British Gas since 2006 but am trapped in a metering muddle

• Ikea kitchens help sell insulation to Dutch – and UK could be next

  10 Oct 2014: Dutch consortia Energiesprong could give zero carbon retrofits to social homes across England, using innovative wrap-around insulated panels, if EU funding is approved

• Why is First Utility sitting on my energy bill refund?

  6 Oct 2014: First Utility fails to refund £500 overpayment – despite calls, tweets and emails

• Green deal finance firm warns about funding gap

  5 Oct 2014: Company providing loans in flagship energy efficiency scheme says state-owned bank has closed off funding channel

• A firm is offering to pursue a claim for mis-selling – for a fee of £495

  2 Oct 2014: Consumer advice: It says it will be able to recover the costs of installation of some solar panels from the government, but is this likely to be true?

• Big six energy firms may lose quarter of customers by 2020, analysts warn

  1 Oct 2014: Loss will take £500m a year off collective profits, but consumers will suffer as average dual fuel bills will be 20% higher, experts say

• Ready to quit over Virgin Media’s poor customer service

  1 Oct 2014: Consumer advice: My phone stopped working for at least a week and the promised £5 refund on my bill was added on again

• Coping with the costs of jury service

  27 Sep 2014: With only limited expenses and loss of earnings refundable, a jury summons can be bad news for the self-employed or carers

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