Airline Biz Blog

Southwest Airlines makes e-boarding passes available across the country

Southwest Airlines' e-boarding pass app on a smartphone. (Courtesy of Southwest Airlines Co.)

When Southwest Airlines says “soon,” it really means immediately.

I wrote a blog post yesterday that the Dallas-based airline let passengers use mobile boarding passes at 30 U.S. airports and would “soon” expand the service to all 90 Southwest markets.

Today, Southwest said that happened: E-boarding passes are now available for passengers across the country. Mobile boarding has been available at Dallas Love Field since February.

Here’s how e-boarding passes work: Passengers can check in for a flight online (and have an e-boarding pass sent to a mobile device via email or a text message) or check in using Southwest’s mobile app. In either case, passengers can download the e-boarding pass to the device’s photo gallery and then show the on-screen pass at the security checkpoint and gate entrance to be scanned.

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