A Note to Our Customers
We know your time is valuable! We strive to answer phone calls and emails in the most efficient manner possible, however delays do occur due to tax filing peaks. See our call tips and peak schedule for details on factors that may impact response times.
Our Web site is available 24/7 to offer you online resources and services that allow you to take care of business as quickly as possible.
Comptroller Office Hours
Austin Offices
- 8 a.m. to 5 p.m. CST Monday - Friday
Taxpayer Services and Collections Field Offices
Tax Assistance
- 7:30 a.m. to 5:30 p.m. CST Monday - Friday
Unclaimed Property and Business Line
- 8 a.m. to 5 p.m. CST Monday - Friday
Audit Field Offices
Except for state and national holidays.
Contact Us
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Notice
For help with federal income tax information or forms (such as refunds or 1099 forms), please contact the Internal Revenue Service at www.irs.gov.
Have a Texas tax question?
Have you checked these items?
- Tax Forms
- Sales Tax Web page
- Franchise Tax Web page
- Tax Information FAQs
- Tax Publications
- P.O. Box Information for Tax Reports
- IRS Website (Employer Identification Number (EIN) application/information)
Have you tried a keyword search on our website for the information you're seeking?
We also offer numerous online Texas tax services.
More Online Help Plus Email Assistance
Call an Expert Directly (Toll-free)
If you need to contact the agency via TDD equipment, please visit Relay Texas for assistance.
Comptroller's Office Directories
Get Assistance Locally
- Comptroller Audit Field Offices
- Comptroller Taxpayer Services and Collections Field Offices
- Can't make it to the field office?
Try the Comptroller’s Virtual Field Office.
Open 24/7 365 days a year!
Mailing Address
Texas Comptroller of Public Accounts
P.O. Box 13528, Capitol Station
Austin, Texas 78711-3528
Location
Texas Comptroller of Public Accounts
Lyndon B. Johnson State Office Building
111 East 17th Street
Austin, Texas 78774