Informal Complaint Statistics
General Summary of Informal Complaints
A review of the current and settled complaints as of 11/18/14 provides the following data:
- 0 active complaints/inquiries on file
- 124 settled complaints or complaints moved to the formal complaint process.
A breakdown of the 124 settled complaints are as follows:
- 116 settled
- 8 moved to the formal complaint process
Complaint Category Definitions:
Active - complaint in process
Settled- complaint was settled either by resolution of the issue or the decision of the parties not to pursue the complaint further.
Formal Complaint- parties to the informal complaint moved the complaint to the Commission's formal complaint process.
Last Updated: 11/18/2014 11:31:50 AM