What is Tip Jar and how does it work?

Tip Jar allows your fans to show their appreciation for your videos with small cash payments to you. When Vimeo Plus or Vimeo PRO members activate Tip Jar on a video, viewers will see a Tip this video button below the player on the video page. They enter their tip amount and credit card information, and you get paid. Simple!

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Where do I see Stats for Tip Jar?

Get the juicy details by shimmying over to vimeo.com/stats.

Below your Weekly Overview section, you'll see your "Tip Jar Stats at a glance" section, providing a quick overview or recent performance. Dive deeper by clicking the View your Tip Jar Stats and View your Tip Jar Dashboard links.

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Why should I use Tip Jar to tip a video creator?

A tip is the ultimate expression of appreciation, and the easiest and best way to support the creators you love. With a tip, you're not only telling a creator how important their work is to you, you're also giving them the resources to make more of it. Whether we're viewers or creators, we're all members of the Vimeo community, and we can help it thrive.

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How can I add Tip Jar to my videos?

The first step is to activate Tip Jar by connecting your Vimeo account to a PayPal account.

If you’re a Vimeo Plus or Vimeo PRO member, you can activate Tip Jar in your Account Settings, or from any of your videos’ Advanced Settings. Scroll down to the Creator Services payments section of the page and check the box next to “Connect my PayPal account.” You’ll be prompted to sign in to PayPal (or create a new PayPal account) and then connect your PayPal account to Vimeo.

Once you’re connected to PayPal, you can activate Tip Jar on individual videos in their Advanced Video Settings. Simply check the box next to “Activate Tip Jar” and then click Save Changes. Once Tip Jar is activated on a particular video, a Tip this video button will appear underneath the video player on Vimeo.com, allowing viewers to leave tips!

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How do I use Tip Jar to leave a tip?

If Tip Jar has been activated on a particular video, you will see a Tip this video button below the video player. The process is simple: Click the button, enter the amount of your tip (anywhere between $1 and $500), then enter your credit card information or click use PayPal to make a payment.

Be sure to double-check the amount you entered before confirming your payment. Tips are not refundable!

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Who is eligible to receive Tip Jar tips?

Vimeo Plus members and non-commercial Vimeo PRO members in good standing can use Tip Jar.

You will need a verified PayPal account in order to withdraw your tips. (Learn more about PayPal’s account verification process in their FAQ.)

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Who can leave a Tip Jar tip?

Anyone with a verified Vimeo account and a valid credit card or PayPal account can leave a tip.

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Are there any restrictions on using Tip Jar?

You cannot accept tips on commercial or political videos, nor can you use Tip Jar to solicit or accept donations for a political cause or payment for goods or services.

Please be aware that any violations of the Tip Jar restrictions mentioned above, the Vimeo Guidelines, or our Terms of Service may result in the suspension of Tip Jar on your account. Learn more.

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Can I use Tip Jar to collect tips for charity?

There is no direct way to donate your tips to charity through Vimeo. However, you are welcome to donate your proceeds from Tip Jar to a charity of your choice.

If you're donating your proceeds to charity, you may state that publicly as long as the following conditions are met:

  • You may not make any false or misleading statements. (For example, do not make it sound like the tips are going directly to the charity, since the funds are first going through Vimeo and then you.)
  • You must make the promised donation. (We may request documentation if we receive any complaints or inquiries.)
  • You must state that only your portion of the proceeds will be shared (because, for example, Vimeo's 15% fee will not be included).
  • You may not claim that Vimeo endorses the cause or will be involved in processing the donation.

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How do I collect my Tip Jar tips?

Any tips you receive on your videos will be accrued throughout the calendar month and then transferred to your PayPal account in one lump payment, minus a 15% service fee. Payments are processed 30 days after the end of the month. (For example, a payment for all the tips you receive in the month of June will be transferred from Vimeo to your PayPal account on July 30th.)

When the payment is processed, a statement reflecting the amount paid will be sent to the email address associated with your Vimeo account.

You will need a verified PayPal account in order to withdraw your payments. (Learn more about PayPal’s verification process in their FAQ.)

Please be aware that the payment will not necessarily appear in your PayPal account immediately – it may take up to 30 additional days for the payment to appear in your account after it has been processed by Vimeo. Please contact PayPal to inquire about the status of any pending payments after Vimeo has processed them.

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Why was Tip Jar disabled on my account?

If Tip Jar has been disabled on your account, it means that Vimeo moderators have found at least one of the following violations on your account:
  • You enabled Tip Jar on commercial content.
  • You solicited tips in exchange for goods, services, or political donations.
  • You uploaded content that does not comply with the Vimeo Guidelines and/or Terms of Service.
If you believe that Tip Jar was disabled in error, please contact us.

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What happens if Tip Jar is disabled on my account?

If Tip Jar is disabled due to a violation of our Terms and Guidelines, you will no longer be able to accept tips on your videos. In the case of severe violations, your Vimeo account may be removed.

If Tip Jar is disabled, all pending tips will be refunded to the individual tippers and you may be asked to return any payments you have already received.

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Where can I view my Tip Jar tips and payments?

You will receive an email for each tip as well as a monthly summary of all the tips you collected during the month.

Your all-time total is listed on the Tip Jar section of your Account Settings page. To see a summary of tips made on a particular video, click the Tip Jar button underneath the video player or visit your video’s Advanced Settings page.

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I just received a tip via Tip Jar. Why isn’t it listed?

It takes tips 3 hours to process. After 3 hours, you’ll see the tip listed on your video page and the video’s Advanced Settings page. You’ll also receive a confirmation email.

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Why can’t I add Tip Jar to my video?

If you’re a Vimeo Basic member, you will need to upgrade to Vimeo Plus or Vimeo PRO to activate Tip Jar.

If you’re a Plus or PRO member, follow these instructions to activate Tip Jar.

Even if you’re a Plus or PRO member, Tip Jar may be suspended or disabled for violations of our Tip Jar policies.

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Can I enable Tip Jar for private videos?

You can enable Tip Jar on for private videos. Of course, if you’ve selected “Only me” or “Hide this video from Vimeo.com” as your privacy setting, no one else will be able to view your video or leave a tip. So that might not be the most lucrative decision you’ve ever made.

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Can I enable Tip Jar for embedded videos?

The Tip Jar button is not embeddable. Tip Jar-enabled videos can still be embedded elsewhere, but visitors can only leave tips by visiting the video page on Vimeo.com.

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Can I get a refund for my Tip Jar tip?

Tip Jar payments are not refundable.

However, tips may be automatically forfeit and refunded to the tipper if Tip Jar is disabled on the tip recipient’s account due to a violation of our Tip Jar policies.

If you believe that someone else used your credit card or PayPal account to make a tip without your permission, please file a report with your credit card issuer or PayPal directly.

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