Vision Statement
To be a model information and technology organization recognized for proactive leadership, value-added / cost-effective innovation and best in-class customer service.

Mission Statement
To provide technology services to the City of Southlake that are secure, scalable, reliable, financially viable and aligned with the city’s Strategic Management System. We will accomplish this through an organization that is efficiently and effectively managed and whose practices are underpinned by the core values of the city.