editorial complaints and corrections
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How to make a complaint about Guardian or Observer contentFind out about our Guardian and Observer Readers’ editors, how to complain about a piece that appeared online or in print and how the process works
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Guardian readers' editorChris Elliott, the readers' editor, is the Guardian's internal ombudsman
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Observer readers' editorFind out how to contact Stephen Pritchard, the Observer's readers' editor
corrections and clarifications column
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Corrections and clarificationsWorkless households | Sistema | Babeuf
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Corrections and clarificationsAzem Syla | NHS emergency funds | Killer sudoku solution
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Corrections and clarificationsWilliam Blake exhibition | Liz Mackean | Heave and hove
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Corrections and clarifications‘Brahms’s third piano concerto’ | Oil refinery section, not pipeline | Stonehenge road picture
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Corrections and clarificationsGraphic design | No-voter betrayal | Luxembourg and the Channel Islands | Cass Sunstein
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Corrections and clarifications@SoVeryBritish | Female judges | US midterm elections | Lucy Powell MP
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Corrections and clarificationsImmigration | Trouble Is My Business | Sweden and Palestine
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Corrections and clarificationsVeteran car run | Half hitch knots | Rahat | Quantitative easing
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Corrections and clarificationsVirgin Galactic crash | Czech Republic drug laws
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Corrections and clarificationsAntonov An-26 | Nita Clarke | Female MPs | Rickie Lambert
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Corrections and clarificationsChris Huhne and Grayson Perry | Horace Warner’s photographs
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Corrections and clarificationsWomen’s hockey at Wembley | Mike Bochenek of Amnesty International | The Missing on BBC1 | George Segal
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Corrections and clarificationsG4S and Serco | Scottish student grants | Sunny Afternoon
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Corrections and clarificationsWindfarms | Anthropocene working group | Auditing of limited companies | The Quatermass Experiment
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Corrections and clarificationsAustralia’s governor general | Magna Carta | Chris Robshaw | Pistorius judge
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Corrections and clarificationsFiona Woolf | NHS fertility treatment | Yarm, Stockton-on-Tees
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Corrections and clarificationsThe Narrow Road to the Deep North | Symphonic Variations ballet | Alice Gross memorial service
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Corrections and clarificationsCryptic crossword 26,398 | Iron Bridge at Ironbridge | Ipsos Mori poll | Jake Bugg’s Slumville Sunrise
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Corrections and clarificationsHeywood and Middleton | Trafalgar Square lions | Christopher Wheeldon | Kandahar Institute of Modern Studies | Barbon
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Corrections and clarificationsFuneral poverty | Arsenal season tickets | Airbus engines
open door
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The readers’ editor on… showing that black writers can write about far more than raceOpen door: Chris Elliott: So often the ‘go to’ people are white, have been to the same schools, the same universities. The media seem only ever to ask black people to write about race
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The readers’ editor on… the Guardian’s coverage of Israel/Palestine issuesChris Elliott: Open door: The use and awareness of language the Guardian deploys when reporting on the Israel/Palestine conflict attracts regular criticism
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The Guardian readers’ editor on why colour has taken on a new significance in the recent redesignOpen door: The aim is to look at journalistic forms such as analysis and comment, and indicate these by a different colour
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Chris Elliott: Open door: One problem that emerges clearly is that many fewer people read letters online because they can’t find themThe readers’ editor on… the role of the Guardian letters page in the digital age
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Chris Elliott: Open door: What are journalists’ legal and moral obligations when confronted by a true-life account suggesting a person is at risk?The Guardian readers’ editor on journalism’s code of confidentiality
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Chris Elliott: Open door: By the end of the process the Guardian had deployed 14 journalists on the campaign trail but it was an editorial that drew most criticism – not the reportingThe Guardian readers’ editor on Scottish independence coverage
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Chris Elliott: Open door: In the Egyptian media I found an apparent lack of concern over the detention of political opponentsThe Guardian readers’ editor on press freedom in Sisi’s Egypt
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The Guardian’s style guide editor on … putting the fears around texting into historical contextDavid Marsh: Open door: Every minute, the world’s mobile phone users send more than 15 million text messages. There is no evidence that any of them have forgotten how to write
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Chris Elliott: Open door: In politics, disputes over ideas and between individuals usually take place behind closed doors, so there is no bulletin with open quotesThe readers’ editor on… the Guardian’s guidelines on using anonymous quotes
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Chris Elliott: Open door: When data about pay ratios between CEOs and average employees in FTSE 100 companies turned out to be unreliable, the article on which it was based had to be deletedThe readers’ editor on… a painful lesson for the High Pay Centre and the Guardian
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Chris Elliott: A person can’t be illegal – but is there a concise alternative to describe someone who is in a country unlawfully?The readers’ editor on… whether we should use the term ‘illegal immigrant’
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Chris Elliott: Open door: I entirely support the argument that freedom of expression means the freedom to offend, but there are always limitsThe readers’ editor on... the decision to run This World’s advertisement
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Chris Elliott: Perhaps it is time to assess whether online anonymity should be an option rather than the default position
The readers' editor on… the online abuse that follows any article on women's issues -
Barbara Harper: How a tweet from Russell Brand or a Facebook post from Star Trek’s George Takei can propel an old story back to the top of our most-read listThe corrections column co-editor on… the ‘zombie’ stories that refuse to die
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You, sir, are unfit to run a whelk stallHugh Stephenson: The crosswords editor on the origins of the ever-popular puzzles
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Chris Elliott: Open door: The Guardian now hosts an online betting service, Gowager. Is this acceptable for a socially responsible newspaper and should we be actively encouraging readers to use it?The readers' editor on… the Guardian and promotion of online gambling
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Open door: Chris Elliott: Words and images are at the heart of the latest round of complaints about the Guardian's coverage of this intractable situation
The readers' editor on… language in the Israeli-Palestinian conflict -
Open door: Chris Elliott: Errors undermined an important article on a Mexican city but, thanks to readers, the piece is now a more accurate reflection of TampicoThe readers' editor on... how you helped us to put a Guardian story right
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Chris Elliott: We try to keep out the sexism in covering tennis, but sometimes it's difficult
We try to keep out the sexism in covering tennis, but sometimes it's difficult
further information
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How to contact the Guardian and Observer
Contact details for people and departments at the Guardian, Observer and the Guardian website. The switchboard number is 020 3353 2000
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Terms and Conditions for the Supply of Contributions to Guardian News & Media
The terms and conditions for the supply of freelance and other content contributions to GNM media, titles and platforms
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The Guardian and Observer style guideThis is the guide to writing, editing and English usage followed by journalists at the Guardian, Observer and theguardian.com
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What's next?Follow our blog for the latest changes and updates to theguardian.com
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The readers’ editor on… reporting on Ebola without spreading panic