DOT irks Airlines for America with monthly on-time report

Airlines for America issued a fuming statement Thursday evening in response to the monthly U.S. Department of Transportation report on airlines’ on-time performance and cancellations.

The trade group was upset that the monthly report didn’t point out that a fire had shut down a Federal Aviation Administration air traffic control center near Chicago for two weeks and disrupted traffic into and out of that area.

The DOT press release simply said: “The reporting carriers posted an on-time arrival rate of 81.1 percent in September, down from the 83.8 percent on-time rate in September 2013, but up from the 77.7 percent mark in August 2014.”

That prompted this statement from A4A:

“It’s disingenuous at best for the Department of Transportation to report air travel performance statistics without clearly noting the extraordinary Chicago event in the underlying results. The fire at the FAA Chicago En Route Center in Aurora, IL, caused approximately 6,600 flight cancellations and affected nearly 500,000 passengers from Sept. 26 to Oct. 13, including 4,500 flights in September alone.

“FAA is expected to meet a level of service for airlines and their customers, and DOT should not ignore an event that so clearly impacted operational performance in its press release or relegate it to a footnote in a table.

“If the DOT’s intent in requiring airlines to report on-time performance is to educate the traveling public, it ought to be more transparent in its own role in that performance. Prior to the fire, air travel performance statistics for September were on track to be slightly better than the previous year.”

Lost bags, complaints and bumped passengers climb in September versus September 2013

Baggage reports per 1,000 passengers

Rank Airline 2014 2013 Change
1 Virgin America 0.78 0.71 0.07
2 Frontier 1.59 1.88 -0.29
3 JetBlue 1.71 1.67 0.04
4 Delta 2.16 1.68 0.48
5 Hawaiian 2.19 2.43 -0.24
6 Alaska 2.40 2.58 -0.18
7 American 3.10 2.43 0.67
8 United 3.12 2.70 0.42
9 US Airways 3.15 2.12 1.03
10 Southwest 3.22 3.30 -0.08
11 AirTran 3.57 4.00 -0.43
12 SkyWest 3.62 4.90 -1.28
13 ExpressJet 4.40 3.75 0.65
14 Envoy 6.73 4.40 2.33
Total 2.98 2.71 0.27

 

Passengers denied boarding per 10,000 passengers, July-September

Rank Airline 2014 2013 Change
1 Hawaiian 0.65 0.83 -0.18
2 Virgin America 1.43 0.37 1.06
3 JetBlue 1.78 0.09 1.70
4 Alaska 2.88 2.54 0.34
5 American 4.09 7.36 -3.27
6 US Airways 4.20 5.10 -0.90
7 Frontier 4.84 5.58 -0.73
8 United 7.84 7.81 0.04
9 Southwest 8.42 8.55 -0.13
10 Delta 8.73 6.74 1.99
11 AirTran 9.37 11.40 -2.03
12 Envoy 9.55 9.76 -0.21
13 SkyWest 14.61 12.21 2.40
14 ExpressJet 14.98 13.17 1.81
Totals 7.32 7.30 0.02

 

Complaints per 100,000 passengers

Rank Airline 2014 2013 Change
1 AirTran 0.42 0.45 -0.03
2 Southwest 0.46 0.39 0.07
3 SkyWest 0.49 1.16 -0.67
4 Delta 0.73 0.49 0.24
5 ExpressJet 0.77 0.40 0.37
6 Virgin America 0.81 1.22 -0.41
7 Alaska 0.82 0.65 0.17
8 Hawaiian 0.86 0.77 0.09
9 JetBlue 1.02 0.78 0.24
10 Envoy 1.10 1.12 -0.02
11 American 1.78 1.73 0.05
12 US Airways 2.01 1.47 0.54
13 United 2.35 1.76 0.59
14 Frontier 3.65 2.87 0.78
Total 1.21 1.01 0.20

Industry on-time record falls 2.7 points in September compared to 2013

U.S. airlines had 81.1 percent of their flights arrive on time in September, down 2.7 percentage points from September 2013, the U.S. Department of Transportation reported Thursday.

Hawaiian Airlines as usual topped the list, with 90.8 percent of its flights arriving on time or within 14 minutes of schedule. But that number was down 4.7 points from its September 2013 mark of 95.5 percent.

Southwest Airlines, which saw its on-time marks go down significantly after an August 2013 schedule change, improved 3.8 points in September compared to September 2013 and was one of only three airlines to improve its year-over-year results. However, it still finished 12th out of 14 U.S. airlines in the rankings.

American Airlines dropped 2.6 points to 81.1 percent to finish eighth. Merger partner US Airways fell 3.4 points year over year, but ended up sixth at 84.9 percent.

Among the largest carriers, Delta Airlines led the pack at 85.6 percent, just ahead of US Airways at fifth. But Delta’s on-time numbers were also off, down 4.7 points to 85.9 percent.

Here are the complete rankings.

 

Rank Airline 2014 2013 Change
1 Hawaiian 90.8% 95.5% -4.7
2 Alaska 87.2% 87.6% -0.4
3 JetBlue 86.1% 83.1% 3.0
4 AirTran 86.0% 86.8% -0.8
5 Delta 85.6% 90.3% -4.7
6 US Airways 84.9% 88.3% -3.4
7 Virgin America 84.1% 84.9% -0.8
8 American 81.1% 83.7% -2.6
9 SkyWest 81.1% 83.2% -2.1
10 Frontier 80.9% 76.9% 4.0
11 United 80.7% 84.6% -3.9
12 Southwest 80.1% 76.3% 3.8
13 ExpressJet 74.4% 83.4% -9.0
14 Envoy 73.2% 82.2% -9.0
Total 81.1% 83.8% -2.7

CFO: Unit revenues for Southwest Airlines were up about 3 percent in October

Southwest Airlines chief financial officer Tammy Romo told an investor conference Thursday that the airline’s unit revenues were up an estimated 3 percent in October.

Tammy Romo (Southwest Airlines)

“Revenue momentum has continued into the fourth quarter, and we continue to see favorable trends,” Romo told the Raymond James conference. “We will be releasing our October traffic results on Monday, but we currently expect our October passenger unit revenue to be up at least 3 percent year over year.”

This is of some significance because the market took it badly two weeks ago when the carrier estimated that October unit revenues would be up only 2 percent.

Southwest’s shares dropped 95 cents, or 2.8 percent, to $33.25 that day, even though it came as the Dallas carrier reported record earnings for a third quarter.

On the Oct. 23 earnings call, analyst Jamie Baker of J.P. Morgan took note that the stock was taking a hit – down 5 percent at one point that day – and asked Romo if there was anything to explain the unit revenue increase of only 2 percent.

“Well, nothing,” Romo said. “Really, Jamie, if you look at, there is really nothing unusual that’s standing out in our comps, if you look at it. If you look at our performance from September relative to October, there is really nothing odd there in sequential. And again, there is some noise in the year-over-year comparison. So aside from that, nothing really stands out.”

Southwest’s shares have recovered from the Oct. 23 dip. Wednesday’s close was $36.75, up $3.50 or 10.5 percent from the Oct. 23 close.

As of 10:55 a.m. Thursday, shares had climbed another 77 cents, or 2.1 percent, to $37.52. Just before that, it had hit an all-time high for the company’s shares at $37.53.

Airline group expects Thanksgiving traffic to increase slightly

An estimated 24.6 million passengers will climb aboard U.S. airlines over the Thanksgiving travel period, up a bit from the same period in 2013, Airlines for America predicted Thursday.

The trade group also said Sunday, Nov. 30, should be the busiest travel day, followed by Monday, Dec. 1, and Wednesday Nov. 26. The lightest days likely will be Thanksgiving Day, Nov. 27, and the day afterward, Friday, Nov. 28.

It said that about 24.2 million people flew on U.S. airlines in the 2013 period. The 2014 total is expected to be up by about 1.5 percent.

“An expanding U.S. economy, rising personal incomes, employment growth and lower energy prices are driving growth in demand,” A4A vice president and chief economist John Heimlich said in the group’s release.

The organization will hold a conference call with media Thursday morning to discuss its projections for the period between Friday, Nov. 21, and Tuesday, Dec. 2.

Growing concerns? Analysts debate whether investors should worry about airline capacity

American Airlines jet crowd around Terminal D at Dallas/Fort Worth Airport in this 2014 photo. (Terry Maxon/DMN)

Wall Street has been very happy in recent years that airlines have kept their capacity growth under control. Indeed, many analysts attribute much of the industry’s current profits to capacity discipline: no market share wars, no growth for growth’s sake.

But airlines by and large are earning record profits. In the past, good profits have spurred more growth, which led to depressed earnings. Airlines tend to add seats when their costs from jet fuel go down. That’s the thesis, at least.

So should investors be worried that all this newfound prosperity and dropping energy prices will lead to irrational exuberance and more airplane capacity than demand can sustain?

Several analysts have weighed in on the issue in the past week, with varying degrees of concern or non-concern.

Industry analyst Hunter Keay of Wolfe Research gets antsy when he hears airline executives said they are going to grow “in line or below” the rate of the gross domestic product.

“We’re not sure who invented this but many now believe it represents a threshold of what’s acceptable,” Keay said in a Friday report. He disagrees.

In fact, Keay is worried about the impact of lower fuel prices on airlines. Does that seem counterintuitive? Here are his points from a Thursday report, in which he lowered his outlook on the airline industry:

“We are increasingly uncomfortable with the longer term impact from lower oil prices as it relates to our investment thesis on airlines. For years we’ve said high oil prices are good for airlines, so it would be intellectually dishonest to say low oil prices are also good for airlines. We are cutting our sector weighting on Airlines to Market Weight from Overweight.

“In late 2010 when network airlines enjoyed stable-ish and low jet fuel prices they moved away from the concept of capacity discipline, adding back growth they had just cut a year earlier. Domestic capacity growth reached 4% by 4Q10 as we entered 2011. Then oil prices went right back up again, as they tend to do, and 2011 stunk. Aggregate margins declined 210bp y/y in 2011 as pricing couldn’t keep pace with fuel. Our current expectation for 2015 domestic capacity growth? Now up to 4%. We’d be fools to ignore this precedent and honestly rationalize it because jet fuel is cheap, today.

“Capacity creep. 2015 is looking more and more like the first year since 2007 where domestic capacity will outgrow U.S. real GDP. Airlines will say this is ok because it’s from gauge and stage length, but they both still count. And it’s not fair for an airline to say its capacity growth is below GDP when system capacity is but region-specific capacity isn’t, as we’re seeing.”

Taking a different view is analyst Jamie Baker of J.P. Morgan.

“It’s five o’clock somewhere. A bird in the hand is worth two in the bush. Keep capacity growth under GDP – If you hear something over and over, that doesn’t mean it’s true,” Baker wrote in a Tuesday report.

“While ‘restraining growth to a level below GDP’ makes for a popular sound bite, in our view, tying one’s business plan to a government measure of the value of goods and services produced in an economy that’s subject to frequent and oft-substantive revisions doesn’t strike us as the optimal way to run an airline,” Baker wrote.

It makes sense for companies like airlines to increase output – add capacity – if their input costs go down, Baker stated. If current prices hold steady, the industry’s fuel bill in 2015 would be $5 billion less than at previous jet fuel prices of $3.05 a gallon.

“Discipline shouldn’t be defined by airlines ignoring their input costs – We expect firms to maximize profits, and lower fuel suggests incremental growth is warranted. We take umbrage to the view that oil prices and equity values are somehow correlated, that lower fuel is a negative, and that airlines should turn a blind eye to input costs,” Baker wrote. “The better gauge of discipline, in our view, is whether managements similarly reduce planned capacity should oil revert to summertime levels.”

He noted that American Airlines Group had originally planned to increase capacity in fourth quarter 2014 by 5.2 percent, but trimmed it as the year went on to 1.6 percent.

As in that example, “we remain confident that the industry will continue to cull flying should input costs rise and/or demand warrant, though monitoring is required,” Baker wrote. “We resist the view that increased capacity emerging from cheaper fuel unequivocally represents a breakdown to the broader industry investment thesis.”

In a Wednesday report, analyst Michael Derchin of CRT Capital suggested investors concerned about “capacity creep” have nothing to worry about. He analyzed airline schedules for the next six months and found capacity up 3 percent, about as much as the expected growth in domestic GDP.

“Based on our analysis of the United States carrier schedules over the next 6 months, we found no evidence of capacity creep,” he wrote. “Our estimated fuel cost savings are not likely to be competed away.”

 

APFA tells American Airlines and US Airways flight attendants: This is as good as it gets

As it so happens, I’ve received several emails today from American Airlines flight attendants who are unhappy with the tentative agreement upon which they are voting.

Then, this afternoon, their union posted a special hotline telling them that turning it down wouldn’t improve things.

The joint negotiating committee of the Association of Professional Flight Attendants issued a letter laying out how its members saw the situation:

“Eight months ago, our Joint Negotiating Committee came together with the difficult task of blending two contracts, two distinct cultures, and two very different operations. Comprised of seven LAA and seven LUS Flight Attendants, our team forged a strong unity as we worked through our differences. Together, we reached an agreement which will benefit all 24,500 Flight Attendants at the New American Airlines.

“For five intense months of negotiations, our JNC confronted management against a backstop of binding arbitration. Our team squeezed every possible dollar from this company, compromised only when absolutely necessary, and achieved the best contract possible. We have no doubt that ratification of this Tentative Agreement is the best course for Flight Attendants at the New American Airlines.

“Rumors abound that there will be more negotiations or that by voting No we can miraculously retain profit sharing or somehow force the Company to abandon the implementation of a single medical plan for 120,000 employees at the New American. As the Flight Attendants directly involved in bargaining we can tell you this is not the case. Voting No will simply result in at least $82 million annually in cuts to the T/A. The arbitration will focus on whether the cuts should come out of areas such as wages, vacation days or 401(k) contributions. That is a predicament we strongly urge you to avoid.

“This is an industry-leading agreement in pay provisions and work rules. We are not asking that you agree with every single provision of this T/A. Rather, we ask you to focus on the key question we had to constantly ask ourselves during these negotiations: whether this Tentative Agreement is better than the alternative of binding arbitration? Here we believe there is no room for doubt.”

With ballots to be counted Sunday, we’ll have to wait and see whether the majority of flight attendants like or accept the proposed deal or can’t stand it.

There are currently separate contracts for American Airlines flight attendants and those from merger partner US Airways. The joint contract would put both groups of flight attendants under the same provisions.

Among comments I’ve received in recent weeks, was this: “Several thousand of us APFA flight attendants are very unhappy with the change of heart that the company and union leaders have had in regards to getting us a better contract after 11 years of concessions,” one flight attendant wrote me. “The vote for the current Tentative Agreement is not going well. It is dividing us and making us very angry.”

A long, long “open letter” to APFA leadership passed on to me included this section:

“Each of our contracts separately were negotiated off bankruptcy. The joint proposed contract reflects that in the work rules and pay. We are not in bankruptcy anymore. Far from that. Actually, we are more profitable than ever. Ticket prices have gone up, and oil prices have gone down. It is hard to imagine why you would negotiate for a contract that would essentially give us a pay cut. It is almost impossible to believe, but we are offered similar pay as 10 years ago, without added pay raise to incur for the cost of living. We are offered contractually 9 days less of vacation than flight attendants in our airline enjoyed 20 years ago. Negotiating based on past profit does not represent the market today. We have flight attendants who have been here 40 years and did all they could in their power, for their entire career, to gain the great benefits and flexible work rules that we currently hold. Giving it up is a slap in the face for all flight attendants who have been taking these pay cuts for over a decade, and anyone who comes into the industry further down the line. You have done a great disservice to us, and we will no longer have it.”

An underlying question is whether the flight attendants can get a better deal by turning down the contract and going back to the table. APFA leaders have firmly told the membership that won’t happen (although management has agreed to at least one change since the tentative agreement was first announced).

A “memorandum of understanding” signed prior to the 2013 merger said that if union members turned down a tentative agreement, “the parties shall immediately submit their dispute to final and binding arbitration.”

That arbitration “shall be for the purpose of achieving a joint collective bargaining agreement that is market-based in the aggregate.”

In an Oct. 29 hotline, the union put up its outside counsel, Roger Pollak, to argue that it won’t get better during arbitration.

In the video, Pollak said the proposed contract adds $193 million annually in value to flight attendants beyond the current American and US Airways contracts.

If the contract is turned down, the arbitration panel would be limited to a ceiling of $111 million as it considers what flight attendants should get, $82 million less than what’s in the contract, Pollak said.

The $111 million is “market-based in the aggregate”: the average value of the Continental Airlines, United Airlines and Delta Air Lines contracts above that of the American/US Airways contracts.

 

AP: FAA sues Southwest Airlines over $12 million fine

On July 28, the Federal Aviation Administration announced a $12 million fine against Southwest Airlines, primarily for violations related to repairs performed on Boeing 737s by a contractor.

On Monday, the FAA sued the Dallas-based airline to collect the fine, the Associated Press reported Monday evening. The lawsuit was filed in U.S. District Court in Seattle.

Click here for Monday’s story. Click here for our July story on the fine. And click here for the July announcement from the FAA.

The lawsuit accuses Southwest’s contractor of doing repairs improperly and of supporting airplanes improperly during maintenance. It then alleges that Southwest continued to fly the airplanes for a number of months despite being told by the FAA that the airplanes were not airworthy because of the improper repairs and procedures.

FAA lawsuit to collect $12 million fine against Southwest Airlines, Nov. 3, 2014

 

Southwest Airlines to make Beats Music available on flights

This Southwest Airplanes touts the new Beats Music service that it’ll offer on board flights.. 

Southwest Airlines announced Monday that it will offer free music to passengers through the Beats Music service.

Southwest chief marketing officer Kevin Krone said Southwest offers movies, free television, Internet access and text messaging through its onboard Wi-Fi service.

However, “it’s missing one really critical element and we’re happy today to announce we’ve fixed that missing part of the puzzle,” Krone said.

The service is free. A passenger gets three songs to listen to. If he or she wants to hear more, they must submit their email address to Beats and then can continue listening.

The service will provide playlists from which customers can choose their music or select music by genre, artist or song.

Krone said the new service isn’t a response to extensive music offerings available on other carriers like Virgin America. But customers have told the airline that they want the ability to hear music on flights, he said.

 

Virgin America earns $41.6 million in Q3 2014

A Virgin America Airbus taxies at Dallas/Fort Worth International Airport last summer. (Terry Maxon/DMN)

Virgin America, which reported its first profitable year in 2013, reported net income of $41.6 million in the third quarter, up 24.2 percent from the $33.5 million it earned in the same quarter of 2013.

But as a more important barometer, Virgin’s nine-month net income this year is $56.2 million. Last year, it had lost $4.0 million through the first nine months and needed a fourth-quarter profit of $14.2 million to show a $10.1 million net profit for the year.

Virgin America is not a publicly traded company and is not required to report its financial numbers. But it has filed papers for an initial public offering and has been making public its monthly traffic numbers and quarterly financial numbers for some time.

The San Francisco-based carrier said its operating margin was 12.9 percent, up 1.4 points from third quarter 2013. It attributed the improvement to higher unit revenues, up 5.5 percent.