Forgot Username or Password?

Forgot Username

If you have forgotten your username or would like to reset your username, please contact Securus Customer Care.

Forgot Password

Securus Online account email:
Enter the verification number below:

Customer Care

Need help? Our Support team is here to help keep your Securus Online experience enjoyable and easy.

  • Live Chat

  • Chat now with a Customer Care team member.
  • Submit a Question

  • Submit a question to our Customer Care team.
  • FAQ

  • Have a question? Search our extensive knowledge base for an answer.