Masterclasses Australia

Frequently asked questions

What are Masterclasses Australia?

Masterclasses is a unique programme of learning embedded within one of the world's most forward-thinking media organisations.

What areas do you specialise in?

Masterclasses offer a broad range of short courses across a variety of disciplines from creative writing, journalism, photography and design, film and digital media, music and cultural appreciation. We are focussing strongly on the programme strands that reflect key Guardian specialisms such as digital innovation and new approaches to journalism.

Who are your tutors?

Our courses are led by award-winning novelists, writers and Guardian professionals from the editorial and digital development departments. We also draw on the skills and experience of other leading figures at the forefront of the digital and creative industries.

Where do the courses take place?

Courses are held at various event spaces in Sydney and Melbourne. For specific location details of an upcoming course, please visit the course page or contact us.

We also host Masterclasses in London and beyond.

What is the maximum/minimum number of participants in a group?

Groups vary in size from ten people through to 400 depending on the nature of the course.

What time commitment is required?

Courses range from three-hour evening sessions to one or two-day intensive weekends.

What skills or experience are required?

Most courses are accessible to all. In instances where prior knowledge and experience is required, pre-requisites are explicitly stated. We rarely enforce a selection process and enrolment operates on a first-come, first-served basis.

What can I expect to come away with after a Masterclasses course?

Courses usually consist of tutor-led presentations, workshops with practical exercises, feedback and critique.

Large-scale events offer panel discussion with industry insiders, lectures and Q&As. Across all courses, we encourage open discussion and the face-to-face sharing of ideas and experiences in an inclusive and supportive environment and strive to be as practical as possible, giving tips, tricks, how-tos and helping hands.

Are your facilities accessible for people with disabilities?

Guardian Masterclasses Australia ensures that all venues used for our events are fully accessible. If you have any questions about one of our venues or wish to inform the team of any specific requirements please contact us.

How do I enrol?

You can enrol in a course directly on the website via our ticketing agent, Eventbrite, with a credit card.

Can I pay via invoice?

Unfortunately we cannot accept payment via invoice as our system is not set up to provide them, payment must be made at the time of booking.

All tickets must be paid for in full online through our Eventbrite ticketing system with a credit or debit card

When your payment is processed online, you will receive a receipt, and we are also able to send you a tax invoice if necessary.

What is your refund policy?

You may cancel a Guardian Masterclass if your notification is received by GNMA a minimum of 7 days prior to the start of the Guardian Masterclass.

Provided GNMA has received your notice of cancellation within this time frame (and acknowledged your notice), GNMA will refund any fees received from you less the deposit where applicable. Please ensure GNMA has acknowledged your notice of cancellation. We will not be able to refund you where we did not receive your notice 7 days before the start of the Guardian Masterclass (regardless of when you sent it).

Our tickets are not transferable to other courses or dates.

Do you have parking facilities?

Parking options will vary for each event. For instructions on parking at a specific masterclass please contact us.

Do you offer refreshments or lunch facilities?

Refreshments (tea, coffee, biscuits) are offered on most courses and light lunches are provided in some instances. For information on what is included in the ticket price, please see the details section on the course page.