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The security guard at Disneyland asks a little girl for an autograph, pretending that he mistook her for a 'princess'. (imgur.com)

submitted by hiimnoam64

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[–]ccmac86 51 points52 points  (15 children)

Every cast member is suppose to do this. Most merchandise/restaurants have an autograph book in their till or podium for this.

[–]oodleskaboodles 33 points34 points  (7 children)

Not mandatory, just nice to go out of your way sometimes.

Edit: since this got confusing. He said every cast member is supposed to do this (as in have autograph books), no theyre not. Yes we call them princesses but ive seen very few with actual autograph books, and ive yet to see any in my area have them at all. The ones I see are a restaurant or as been stated a merch shop.

I understand hes making the magic and yes hes going above and beyond. We all do something different to make everyone feel special, this is just his way.

[–]skeeveholt 56 points57 points  (0 children)

It's sort of like how Brian has 37 pieces of flair but you only have 15, and even though you're only required to have 15 pieces of flair, we really want you to want to express yourself.

[–]sleepy55 5 points6 points  (0 children)

It kind of is mandatory. The guard mentions that the idea of asking guests for their autographs is part of his training.

I don't think it diminishes what he does, Disney just makes sure to select the kind of people who make it part of their routine to go out of their way to make guests happy.

[–]ccmac86 7 points8 points  (3 children)

No, not mandatory, but strongly suggested.

[–]PopCultureQuotes 1 point2 points  (2 children)

Not mandatory, but a required part of the job position that could end in termination should the employee not comply.

[–]Dr_ChimRichalds 3 points4 points  (0 children)

Or, you know, not at all?

I approached my manager for approval when I decided I wanted to carry an autograph book for this purpose. Certain merchandise locations have their own books, but this security guard almost definitely took the initiative.

[–]darpho 6 points7 points  (0 children)

So....like flairs?

[–]acexprt 1 point2 points  (0 children)

It's called "making the magic"

[–]phasers_to_stun 3 points4 points  (6 children)

But he's not doing it because the park encourages it. He's doing it because he genuinely likes to see the kids light. He genuinely wants to add magic to their day. That's a rare specimen.

[–]two 8 points9 points  (5 children)

There's a reason he works at Disney. They instill a certain culture in their employees, and they hire people who promote that culture. Disney actively seeks "rare specimens."

[–]phasers_to_stun 4 points5 points  (0 children)

The last time I was there the girl who lead us through tower of terror was unbelievable. Her character was flawless and she was so proud of it, too! This is almost a year ago and I'm still talking about her; she made the trip that much better.

[–]Spoonfeedme 1 point2 points  (3 children)

Unemployed people in the Orlando area?

[–]Dr_ChimRichalds 2 points3 points  (2 children)

I worked at both Walt Disney World and Universal Studios. There's no comparison in the vetting process. During my interview with Studios, I overheard another candidate in an adjacent cubicle say he wanted the job because he needed money. He was offered the job.

[–]nagumi 0 points1 point  (1 child)

And at disney?

[–]Dr_ChimRichalds 0 points1 point  (0 children)

Nothing but almost stupid excitement at the very idea of Disney.

Granted, a very dissimilar on-hire. I was never in a position to overhear someone else's interview like I did at Universal Studios, but everyone I dealt with during training spewed excitement about simply being able to work for the company.

YEMD.