New Features
Upgrading from earlier versions of Livefyre Comments
Installing Community Comments
Managing Your Livefyre Account
- How do I delete my Livefyre Account?
- My site's URL has changed, how do I update that with Livefyre?
- How do I change my Livefyre Account password?
- How do I remove sites from 'Sites I Moderate' on my Livefyre profile?
- How do I change the ownership of a Community Comments site?
- How do I add my blogs URL to my Livefyre profile?
Commenting with Community Comments
- What is the Live Listener Count?
- May I comment without creating a Livefyre Account?
- How do I create a Livefyre Account?
- How do I share my comment on LinkedIn, Twitter and Facebook?
- How do I add video, images, and music to my comment?
- How do I flag a comment for a moderator's review?
The Community Comments Admin Console
- How do I manage profanity on my site?
- How do I ban a user by IP address?
- How do I create a collection?
- How do I turn comments off on a post?
- What are flag rules? How do I set them?
- How do I generate comment reports about my community?
Troubleshooting
- I don’t see all the elements in my Storify story in the grid format when I change the template to grid.
- I want to connect a Facebook Page to my Storify account but it currently displays my personal Facebook account.
- I deleted a story by mistake! Can it be recovered?
- I want to upload a photo from my computer on my Storify profile's cover or within a Storify story, but I don’t see an option to do so.
- Why are my comments visible only to me when I am logged into Livefyre and disappear when I’m logged out?
- I’m unable to sign in to the Livefyre widget to comment
Technical Questions
- Which devices and browsers are supported by Community Comments?
- How does Community Comments interact with trackbacks/pingbacks?
- Can I install Livefyre on my locally hosted blog?
- What is 'Postback', and how does it work with my WordPress database?
- How do I clear my browser cache?
- How do I clear my browser cookies?
Storify
- Can I unpublish a published Storify story?
- How do I change my story's cover photo?
- What are my options for embedding Storify stories on Wordpress?
- FAQs about Livefyre and Storify
- Why am I asked to connect Facebook, Twitter or Instagram to Storify?
- Why can't I find a specific tweet or Facebook post on Storify?