This One Simple Solution Would Make Twitter Much Less Toxic

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Oct. 29 2014 7:26 AM

How to Fix Twitter

One simple solution would make the social network less toxic.

twitter improvements.
Instead of changing things people like, maybe Twitter should change things people don’t like.

Photo illustration by Slate. Photos by Justin Sullivan/Getty Images/Gabriel Bouys/AFP/Getty Images

Last month some Twitter users got freaked out by reports that Twitter might become more like Facebook. A Twitter executive had hinted at some sort of departure from the straightforward rule governing each user’s timeline (that every tweet from everyone you follow is arrayed in chronological order), presumably in favor of something more Facebook-esque (that a mysterious algorithm decides which items you see).  

Then Twitter announced that it has already started “experimenting” with a timeline algorithm. This isn’t the algorithm that had been most feared—one that conceals tweets you’d otherwise see—but rather one that shows you selected tweets from people you don’t follow.  Still, the handwriting is on the wall. Twitter, under pressure from investors to accelerate its growth, is looking for ways to change things.

Fine, Twitter, change things. But how about this: Instead of changing things people like about you (e.g. that users are in complete control of what they see), maybe you should change things people don’t like about you. I have an idea about how to do that—how to make Twitter more valuable to users and, in the process, generate enough revenue so that slavish Facebook emulation won’t be necessary. Plus, I think the change I have in mind might make the world a better place.  

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OK, so what are some things people don’t like about Twitter? Well, don’t you hate it when the thought you want to express is too nuanced for 140 characters?

Don’t worry—I understand the value of the 140-character limit in making it easy to scan your timeline, and the change I have in mind would preserve that efficiency. Still: Isn’t the limit incredibly constraining at times? Do you, like me, sometimes refrain from tweeting about a sensitive topic altogether rather than write something too short for nuance?

Or do you ever get challenged to defend something you’ve tweeted and feel you just can’t—at least, not on Twitter? For example: A couple of weeks ago, after I offhandedly observed on Twitter that something written by famous atheist Sam Harris was “muddled,” Harris challenged me to elaborate.

But Twitter is a horrible place to elaborate! Of course, you can always turn your elaboration into a series of tweets. But doing one of these Twitter essays is laborious and, anyway, has downsides.

For one thing, these serial tweets will annoy some of your followers, who don’t want their timeline cluttered up with epic discourses laid out fraction-of-insight by fraction-of-insight. For another thing, much of the nuance you try to convey via serial essay fragments will be lost. Some people will just read a fragment and move on, and some may retweet a fragment in isolation, defeating the whole purpose.  

So my response to Harris on Twitter was … silence. Rather than continue the conversation via serial tweets, I sat down and wrote out an actual multiparagraph reply. But then I had no place to put it!

Which leads to my idea for changing Twitter. It’s actually two ideas:

1) Allow people to put an icon at the end of the tweet that invites readers to click if they want a little elaboration. If they click, a little box will drop down that contains a few lines of text—maybe up to, say, 350 characters’ worth. And readers would have to click to see the box—it shouldn’t be visible by default, like inline photos; the scanning efficiency afforded by the 140-character limit should be sacrosanct.

2) Allow people to put another “elaboration” icon at the end of this elaboration box. If readers click on that, a new browser window will open up and they’ll see a page featuring no space limitation at all. It can house a few sentences of elaboration, a 3,000-word essay—whatever.  

This secondary elaboration would appear in space provided by Twitter. This means two things, one that users will like and one that Twitter will like:

A) It would be easy to create the page without leaving Twitter. So if you don’t currently have a platform—a place where you can post whole essays—you’d suddenly have one.  

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