Contact Us
Have you called the City of Houston's 3-1-1 Houston Service Center at 3-1-1 or 713.837.0311 to report your concerns?
You can also report your request online at www.houston311.org. Did you know that reporting your concerns via 3-1-1 is the fastest way to get the issue addressed?
The City of Houston tracks those calls which provide vital information needed to properly address an issue.
| Mailing Address: City of Houston / P.O. Box 1562 / Houston, TX 77251 |
Physical Address: City of Houston / 901 Bagby / Houston, TX 77002 |
City Hall Annex Address: 900 Bagby / Houston, TX 77002 |
| City Switchboard: 713.837.0311 or 3-1-1 |
City TDD: 713.837.0215 |
To contact a City employee, with few exceptions, the email standard is firstname.lastname@houstontx.gov.
Categories and Online Forms
Click the subject below to submit your question. If you have a different subject, please contact the City of Houston Webmaster.
3-1-1 • Active Incidents • Bikeways • Birth and Death Certificates • Building Permits and Plan Review • Controller's Office • Courts / Tickets • Environment • Finance • Fire • Jobs • Mayor's Office • Parks and Recreation • Planning and Development • Police • Recycling • Trash / Garbage • Vendors • Veterans Affairs • Water Bills • WiFi Houston
Who Do I Contact Via Email?
- 3-1-1 -- 311@houstontx.gov
- Birth/Death Certificates -- QA.VitalStatistics@houstontx.gov
- City Council Agendas, Etc. -- citysecretary@houstontx.gov
- Fire (non-emergency) -- hfdpubinf@houstontx.gov
- Green Houston -- greenhouston@houstontx.gov
- Mayor -- mayor@houstontx.gov
- Police (non-emergency) -- public.affairs@houstonpolice.org
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NOTICE: This e-mail address is not monitored 24 hours a day. Because of the delay involved in processing e-mail, you should NOT use this contact form to report a crime, an emergency, or to request police service. Instead, you should call. Dial 9-1-1 to report an emergency. Dial 713.884.3131 to request non-emergency police service for locations within the city limits of Houston. If you live outside the jurisdiction of the Houston Police Department and have a problem or situation that requires police service, please contact your local law enforcement agency.
- ReBuild Houston -- rebuildhouston@houstontx.gov
- Veterans Affairs -- cohova@houstontx.gov
- Water Bills -- ucservice@houstontx.gov
- Webmaster -- houstontxdotgov@houstontx.gov