MONEY Out of the Red

Have You Conquered Debt? Tell Us Your Story

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With patience, you can pay off large amounts of debt and improve your credit. MONEY wants to hear how you're doing it.

Have you gotten rid of a big IOU on your balance sheet, or at least made significant progress toward that end? MONEY wants to hear your digging-out-of-debt stories, to share with and inspire our readers who might be in similar situations.

Use the confidential form below to tell us about it. What kind of debt did you have, and how much? How did you erase it—or what are you currently doing? What advice do you have for other people in your situation? We’re interested in stories about all kinds of debt, from student loans to credit cards to car loans to mortgages.

Read the first story in our series, about a Marine and mother of three who paid off more than $158,169 in debt:

My kids have been understanding. Now I teach them about needs and wants. The other day, I was coming home from work, and I said, “Do you need anything from the store?” My son said, “We don’t need anything, but we’d like some candy.” If they want a video game, they know they need to save their money to get that video game—and that means there’s something else they won’t be able to get. They understand if you have a big house, that means you have to pay big electricity and water bills. I’m teaching them to live within their means and not just get, get, get to try to impress people.

Do you have a story about conquering debt? Share it with us. Please also let us know where you’re from, what you do for a living, and how old you are. We won’t use your story unless we speak with you first.

MONEY Out of the Red

How I Paid Off $158,169 in Debt

G. McDowell Photography

Think there's no way to get out from under your obligations? This first in a series of profiles of people getting "Out of the Red" proves that it's possible.

Rachel Gause just wanted to give her three kids more than she had growing up. So, though she was receiving a secure income along with child support, she found herself living beyond her means every month—eventually racking up six figures in debt. With a whole lot of determination and almost a decade’s worth of belt-tightening, she’s climbed most of the way out. This is her story, as told to MONEY reporter Kara Brandeisky.

Rachel Gause
Jacksonville, N.C.
Occupation: Master Sergeant, United States Marine Corps
Initial debt: $179,625
Amount left: $21,456
When she started paying it down: 2006
When she hopes to be debt-free: November 2015

How I got into trouble

“I was just trying to keep up with everybody else. I’m a single parent to three kids, ages 10, 14, and 16. I was always spending extra on Christmas and on birthdays. Also, growing up, I didn’t have new clothes and new shoes at the start of every school year. But I wanted to make sure my kids always did.

Looking back, I wish I would have known not to rely on credit cards. I wish I would have known that it’s okay to keep your car for four or more years, as long as you maintain it.

I started going into debt when my first daughter was born, 16 years ago. I remember I had to get a furniture loan. By 2006, I had $55,848 in credit card debt and $76,711 in car loans. Then there were the personal loans. I had a consolidation loan that I used to pay off my credit cards. Altogether, it came out to $179,625.”

My “uh-oh” moment

“I wasn’t aware of how much debt I was in. The turning point for me was when I hit the 10-year point in the Marines, and I saw other people around me retiring. I wanted to sit down and see where I was at. And that’s when I realized I didn’t want to retire in debt. I didn’t want to be that person.

At the time, I had a Toyota Sequoia, and I couldn’t make payments on it. I knew I was in way over my head.

Even though I had three kids, we didn’t need that big truck. It was going to put my family at a financial challenge. So I spoke to a lady at my church, and I said, ‘I have this truck, and I’m going to trade it in for something smaller.’ And she said, ‘I always wanted a Toyota Sequoia.’ I sold it to her and got into a Corolla instead.

I realized buying that truck was a bad choice, and I knew I needed to develop better habits from there. That was my first step forward.

How I’m getting out from under

Now I put roughly $2,100 a month toward my debt.

For the rest of my income, I use the envelope system. Before I get paid, I do my budget. Then I have 13 envelopes—one for groceries, one for clothes and shoes, one for charity, one for dining out, one for gas, and so on. I go to the bank, take the money out, and divide it between the envelopes.

I don’t spend anything that doesn’t come out of those envelopes. Debit cards are nice, but swiping is less emotional. Cash makes me more aware of what I’m spending my money on. If I run out of money for something that month, I don’t buy it. But I’ve never run out of money for something important—now I’m more aware of how much I’m spending.

That’s because I also got a small composition book from Dollar General to track my spending. Every time I spend money, I write it in that book. Then I compare that to what I’m supposed to be spending, according to my budget.

I also do a quarterly audit on myself to make sure I’m not spending too much more on my cable or cell phone bills.

But it’s not all deprivation. We have a chart that we color in every time we reach a milestone, and we treat ourselves to something nice. For example, recently I went on a trip with my high school classmates to Atlanta—funded totally in cash.

My kids have been understanding about our debt-free journey. They know that mommy has made some bad financial decisions in the past. Now I teach them about needs and wants.

The other day, I was coming home from work, and I said, “Do you need anything from the store?” My son said, “We don’t need anything, but we’d like some candy.”

If they want a video game, they know they need to save their money to get that video game—and that means there’s something else they won’t be able to get. They understand if you have a big house, that means you have to pay big electricity and water bills. I’m teaching them to live within their means and not just get, get, get to try to impress people.

What I’ve learned that could help someone else

My advice would be to sit down, see where you’re at—first, you have to know how much debt you’re in—and then create a spending plan. (Some people are scared of the word “budget.”) You have to tell your money where to go, or it’s going to tell you where to go.

The numbers may scare you in the beginning. It takes two or three months before you can get the budget right.

And you have to be consistent. If you don’t put 100% into it, it’s not going to work. You can’t be half, ‘I’m trying to get out of debt,’ and half, ‘I still want to spend money.’ You have to sacrifice.

My hopes for the future

Once I become debt-free, I plan to build up my emergency fund and then start actively investing and saving for retirement.

Then I hope to get my kids off to a better start.

My daughter will go to college soon. We’ve talked about student loans.

The main reason I joined the military was to obtain my college degree for free. I earned my degree in business administration from the University of North Carolina-Wilmington last year. But while I was there, I saw so many kids taking courses for a second and third time because they were failing and they weren’t going to class.

So I told my daughter, you’ll pay for that first year, and we’ll see how you manage. Then I’ll assist you with your second, third and fourth years. But first, I need to make sure you’re dedicated.

After I retire from the military, I want to become a certified financial counselor so I can help people break the vicious cycle of being in debt and dying in debt. My passion is to put together financial classes for non-profit organizations like women’s shelters, churches, and organizations for military service members. There aren’t that many in this area, and I see a real need. I see so many people struggling to survive, living paycheck to paycheck.

I’ve already started counseling some people who ask for help.

Every now and then, I get a message on Facebook from someone I helped that says, ‘I just paid off another credit card’ or ‘I paid off my car.’ That’s my motivation now. I don’t want to stop – the need is out there.

Are you climbing out of debt? Share your story of getting Out of the Red.

Check out Money 101 for more resources:

MONEY Taxes

How to Never Miss Out On One Valuable Tax Break

Odometer
James F. Dean—Getty Images

Workers who drive a lot for business can write off the costs. These three tools can make tracking those miles on the road easier.

More than 40 million Americans earn money while driving around in their cars, making them eligible for a valuable business mileage deduction from the Internal Revenue Service.

At 56¢ a mile, less than two business miles equals a dollar. So for someone driving 25,000 business miles a year, $14,000 in deductions is at stake.

Keeping an accurate mileage log used to be an arduous task involving a notepad and paper, but most people do not bother with the work. Many recreate their trips after the fact. Some just make it up. Do it wrong and you could get an audit.

“Getting a lot of round numbers means people either aren’t tracking or are rounding,” says P.J. Wallin, 33, a certified public account from Richmond, Virginia.

Bill Nemeth, an enrolled agent who represents clients in IRS audits, says most of his clients tend to exaggerate their business mileage and, when audited, it can be challenge to try to prove they actually drove the miles. Nemeth says he even uses Carfax reports from cars that clients have sold in order to document the actual mileage of the vehicles. In more than 25 years of doing taxes, Nemeth can recall only one client who presented a log that was clearly used daily.

MileIQ, which sells a GPS device that helps track mileage, surveyed about 1,000 of its users and found that only 36% of them had kept a written log previously. Another 18% admitted to making up numbers after the fact, 15% said they did nothing with their mileage, and 11% said they used their calendars to go back and recreate driving distances.

But in today’s highly automated world, apps and standalone GPS devices take the work out of the process, so there are no more excuses. Prices and functions vary, and some personal preference is involved.

Here are three different approaches – all of which are tax-deductible as a work expense.

MileIQ

This iPhone app (scheduled to be out soon for Androids) promises to be more automated than its cousins—always running in the background. It costs $5.99 a month or $59.99 a year. Lighter drivers, however, can use it for free. Users can log 40 drives a month before they would have to take a paid subscription, so you can take it for a test drive.

The idea is that the app does most of the work, although eventually users have to look over the results and eliminate listings that were not for business. Data from the app is regularly uploaded to the cloud, and reports sent automatically via email. Users can also customize the data.

MileIQ co-founder Charles Dietrich says the app actually learns from patterns and increasingly knows when a trip is of the reimbursable sort and when it is not.

Easy Mile Log

This device, which costs $149, is a small GPS tracking device you leave in your car. When you start a drive, press a button to note the trip is either work or personal. It will document the date and time of your travels, where you started, where you went and the distance. You can dump the data from the device onto your computer using a USB cord.

EasyBiz Mileage Tracker

At $2.99, EasyBiz Mileage Tracker is a cheaper app option, but not quite as automated as the others. Instead, it relies on the user to create what is basically a computer-assisted mileage log – starting and stopping each trip, while it notes the location and the distance via GPS.

Mileage Tracker allows users to customize report printing and add other entries – like tolls, for instance – that could come in handy when doing mileage reports.

MONEY

You Can Be the Next ‘Girl With a Pearl Earring’ for $10,000

Book with cover with woman with mask and question mark over face
MONEY (photo illustration)—iStock (book); Joseph Desire Court/DEA/A. DAGLI ORTI/Getty Images (cover)

Writers are selling character names—but no, it's not for personal gain.

Tracy Chevalier, author of the 1999 novel-cum-Scarlett-Johansson-flick Girl With a Pearl Earring, is one of seventeen authors auctioning off character names for upcoming novels—not to pay for giant-mansion-hiding hedges—but to fund therapy for survivors of torture living in the U.K.

Other authors participating include Margaret Atwood, Ken Follett, Julian Barnes, Pat Barker, Ian McEwan, Robert Harris, Will Self, and Zadie Smith.

The November 20 auction is for books in the works (so no, you can’t actually be Johan Vermeer’s fictional servant this time) and you can start bidding today.

Chevalier says she auctioned off the name of a minor character in a book for £800 (about $1,300) last year but would require a bigger donation—to the tune of $10,000— for a main character.

No matter how generous the donation, however, it’s important your name isn’t already famous for other reasons. “It’s not going to work if you’re Bill Gates,” Chevalier says.

This isn’t the first time authors have used a similar stunt for charity: Stephen King, John Grisham, Dave Eggers, and Game of Thrones author George RR Martin have all done the same for causes including a wolf sanctuary and food charity.

The Kardashians did not respond to requests for comment on how much it would cost to star in the next edition of gaming app Kim Kardashian: Hollywood.

MONEY homeowners insurance

Why You Soon May Have to Pick Up More Home Repair Costs

measuring tape with money
Bart Sadowski—Getty Images

Insurers are moving from flat deductibles to higher ones based on the value of your home. Here's what you need to know about this change.

Two years after Superstorm Sandy, State Farm agent Jen Dunn is busy explaining new insurance math to her customers in upstate New York. Instead of the dollar-amount deductibles they have been used to for years, she is now writing their policies based on percentages.

For many, it means turning the typical $500 deductible into 1% of the insured value—for a $250,000 house, that means a gasp-producing $2,500.

“My clients who have been offered this initially say, ‘I don’t like this,'” Dunn says. But then she explains that the higher amount is usually offset by a lower annual premium. If they go years without a claim, they can save in the meantime.

Jason Corbett, 39, who lives in central Georgia, is using a 1% deductible. Because Corbett’s rural home is valued at slightly less than $200,000, it was a better deal than a flat $1,000 deductible. The difference between the two deductibles was only a couple of hundred dollars. However, he saved money by lowering his premium, so over time the difference in his out-of-pocket costs will be negligible.

If he had a $300,000 home and the deductible was double what he pays now, “that would be a different decision,” says Corbett, who writes a personal finance blog.

State Farm, the largest U.S. property and casualty insurance company by market share, says a “significant” number of its policies now have percentage deductibles. Other carriers, like Allstate Corp, USAA, and Nationwide, also offer the option to consumers in certain states, but the prevalence is not yet tracked nationwide. The practice is near-universal in Texas at this point, according to that state’s insurance office.

With a percentage deductible policy, things are a little different than the old-fashioned flat rate. Here are seven things you need to know:

1. Do not be afraid of high deductibles

You might be used to $500, but a higher deductible could actually be better for you.

“It’s a very smart move to buy high deductibles if you can afford it,” advises J. Robert Hunter, director of insurance for the Consumer Federation of America.

The main reason? Every claim you make against your homeowners insurance can raise your rates. One claim pushes it up an average of 9% and two claims will raise it by 20%, according to a recent study by insuranceQuotes.com. So you want to pay out of pocket for small claims anyway.

2. The 1% deductible is not a percentage of your loss

The new terminology makes people think of health insurance, but homeowner claims do not work that way, says Jim Gavin, director of insurance information services for the Independent Insurance Agents of Texas trade group.

Rather, the out-of-pocket deductible you have to pay before the company will cover any claims is based on a percentage of the insured value of your home—which is not the market value or the appraised value, but the cost of replacing your home should it burn to the ground and need to be rebuilt.

For example: If a kitchen fire damaged your $250,000 home with a 1% deductible, and it cost $5,000 to repair the damage, you would receive a check from the insurance company for $2,500 after paying the other half yourself.

3. Your out-of-pocket costs will regularly increase

Your $500 deductible stays flat forever, but a percentage deductible will go up incrementally over time as the insured value of your home rises.

Some homeowners may not even notice this, like Will Harvey, 34, of Tyler, Texas, who is five years into a 1% policy on his home. “If it went up, it wasn’t enough for me to remember it,” he says.

4. You will still have other deductibles on top of the basic rate

Many homeowners have add-on clauses like a 5% hurricane deductible that is common in coastal areas, or 2% for wind and hail damage. Many states require separate coverage for earthquakes and floods.

Those all still apply on top of the basic coverage for fire and theft, says Amy Danise, editorial director of Insure.com. So if you have any damage that is caused by a specified risk, you will have to pay out of pocket first for that.

5. Your might be able to pay down your percentile

If 1% is too much for you, you may have the option to accept a higher premium to lower out-of-pocket costs—going from 1% to half a percent or some other fraction. The value to you depends on how much your house is worth and how much you can afford to pay out of your savings if something goes wrong, says State Farm’s Dunn.

6. You can still shop around

Even in Texas, where almost every company offers a deductible of at least 1%, or sometimes up to 1.5% or 2%, some carriers still do things the traditional way. Texas insurance agent Criss Sudduth says the customers who might benefit more from a flat-fee policy are those whose premiums do not actually go down despite the percentage policy—either because the weather risks are too high or because their personal credit is bad.

7. You should still figure out your dollar amount

After years of hearing complaints from consumers who are confused, the Texas legislature passed a bill recently requiring carriers to explain what the percentage deductible translates into, in dollars.

In other states, if your carrier does not do this, you should find out the information yourself and write it on your declarations page, says Deeia Beck, public counsel and executive director of the Texas Office of Public Insurance Counsel.

MONEY First-Time Dad

How to Cook a Real Dinner for Your Family…and Finish Before 9 p.m.

Luke Tepper

First-time dad Taylor Tepper asks parents and cooking experts for advice on feeding a family while maintaining your sanity. What he learns: Focus on formats.

Last week, I stood in the first aisle of my local grocery store for a few minutes blinking at a bin of scallions.

I had a cart in one hand, a shopping list in the other, and a podcast playing in my ear. I needed to grab a bunch of groceries, get home and make dinner.

But at some point in the produce section, I fell victim to a momentary lapse of cognitive function, as if I was a computer that had overheated. For a moment, I wished I had simply ordered in Chinese.

A parent’s day is long. Ours starts at 5:30 a.m. with a groggy baby and two sleep-deprived parents, and I don’t return home with dinner’s ingredients in tow until 7 p.m.

To be clear, I genuinely relish the responsibility of providing my family with sustenance. Plus I know there are real benefits to eating real food prepared at home: We can eat more healthfully and save a few bucks in the process.

But my problem is that I’m terrible at planning. I’ll look up a recipe before I head home from work, buy everything on the ingredient list (often forgetting that I have a quarter of the stuff at home), walk home and make the meal. On that day last week when I paused in front of the scallions, for instance, I ended up preparing a baked chicken dish with Kalamata olives, dates, tomatoes with an herb jus and mashed potatoes.

Delicious. Only, my wife and I finished eating close to 9 p.m.—at which point I devolved into a coma.

I know I’m wasting time and money. I need help. I need a plan.

So I turned to a few experts: KJ Dell’Antonia, who as the lead writer at the New York Times Motherlode blog has written on her successes and failures of cooking for a family, my friend Cara Eisenpress whose cookbook and blog BigGirlsSmallKitchen.com document dinner prep in a diminutive Brooklyn apartment, and Phyllis Grant, a former pastry chef whose blog DashandBella.com chronicles meals made with her kids.

The Game Plan

“Obviously I’m a big fan of planning,” says Dell’Antonia. “There’s nothing like realizing that it’s 4 pm and you’ll have to make dinner again tonight—but not only do you know what it is already, but you’ve got all the ingredients and maybe some prep work done. Saves my life every time.”

But what type of plan is best for a busy working parent like me?

Cara told me to forget about specific recipes and think more broadly.

“When planning, think in terms of formats,” she says. “Pasta, hearty soups, stir fries, roasted cut-up chicken, and eggs are all classes of weeknight dinner that are so simple to vary.”

In other words, rather than shopping for a pasta dish on Monday (like Lemon Fettuccine with Bacon and Chives) and then returning to the store on Tuesday in search of ingredients for for another (say Orecchiette Carbonara with Scallions and Sun-dried Tomatoes), plan on whipping up two pasta dishes and a chicken entrée over the next few days and then map out recipes from there. That way you’ll buy overlapping ingredients.

At the same time, though, be mindful of planning too far ahead, says Cara.

“Don’t shop for the seven nights’ worth of formats—you’ll waste food and money if something comes up,” she advised. “Better to plan out fewer and then grab a few miscellaneous staples that could turn into dinner as needed, like extra onions (caramelized onion grilled cheese), a box of spinach (lentil soup with spinach), or some bacon (breakfast for dinner).”

Grant even suggests preparing more than one night’s worth of a neutral protein like chicken, which she notes “can be a life saver, You won’t get sick of it because you can dress it up with some many different flavors and techniques.”

Most importantly, Cara said, make sure you have a stocked pantry—including olive oil, vinegar, mustard, salt, rice, pasta and cheddar, among others—to augment whatever recipes you’ve chosen.

The Defense Formation

After you’ve figured out the formats and recipes you’re interested in for the next couple of days, it’s time to actually buy the food.

But the grocery store is like a casino: The thing is designed to have you spend more time shuffling along the aisles so that you look at more food. They even mess with the music (see #19 here).

If you’re not careful, you’ll arrive home with a beautiful jar of jam that will sit in your fridge for the next six months. (Guilty!)

That’s why Dell’Antonia recommends shopping with a list, “and not buying anything that’s not on it,” says. “Ridiculously, I save money by sending my babysitter to the grocery store when I can. Her time costs me less than I’d spend in ‘Oh, look! Halloween Oreos!'”

Also, look for items that will make your cooking life easier, says Cara. “Don’t shy away from shortcut ingredients. Find brands of tomato sauce, salsa, stock, pre-washed spinach, ravioli, etc. that you like: each of those gets you a third of the way to dinner. There are some vegetables I think of as shortcuts too because they require so little prep: a potato you can rinse and then bake, and my go-to, fennel, where you just remove the outer skin, quarter what’s left, and roast to get a super simple serving of vegetables.”

Kickoff!

Time to practice my new strategy.

I replenished up my pantry—I was a little low on olive oil and pepper—and decided to prepare Chicken with Figs and Grapes from Grant’s blog. I even bought a little extra chicken and stock for some soup later in the week (guess I was in a chicken format mood.)

Her recipe calls for about a dozen different ingredients, but since my pantry is already full, I only need to pick up the chicken, anchovies, figs and grapes.

I’m in and out of my local grocery store in five minutes (without jam!) and before long my kitchen is humming right along.

The dish is relatively easy to prepare and after a little less than 30 minutes in the oven, my wife and I have a meal for tonight and tomorrow. I arrived home by 7:15pm and we finished eating around an hour later, about 45 minutes quicker than normal and nearly a Tepper weekday record.

Our stomachs were full, the kitchen relatively clean and my brain didn’t wither like a raisin during the process.

A sense of peace had been restored in my life.

Adulthood can be difficult—after a long day of work, it often just feels easier to order a delicious Korean BBQ kimchi burrito than expending the time and effort to put together a meal. So sometimes the Teppers do just that.

But as Cara says, “Cooking at home is one of the best parts of being a grown-up. You get to eat exactly what you want when you want it. So, if you like to eat, you like not spending all your money, and you like putting relatively healthful food in your body, you should probably learn to cook.”

And if you’re going to do it, plan ahead.

Taylor Tepper is a reporter at Money. His column on being a new dad, a millennial, and (pretty) broke appears weekly. More First-Time Dad:

MONEY Love and Money

What to Say When Your Kid Asks, ‘Mommy, Are We Rich?’

Illustration of wooden alphabet number blocks spelling out RICH/POOR
Mikey Burton

When your kids ask frank questions about your finances, try to view it as a teaching opportunity rather than a breach of privacy.

While visiting an exhibit about the Titanic, Elise Hahl’s 7-year-old son grew curious about social status—especially after learning how it affected survival on the fateful voyage. “Mom, which class would we have been?” he asked. She explained that the world “doesn’t work that way anymore.” But he persisted.

Truth was, the Pittsburgh family was then living solely off Dad’s stipend as a Ph.D. student. “Sorry, bud,” she finally admitted. “We would’ve been third-class for sure.”

As uncomfortable as it can be when your child asks about your income or wealth, keep in mind that curiosity can be a catalyst for learning about money. “It’s a flag on the field saying ‘I’m ready,’ ” says Susan Beacham, author of OMG: Official Money Guide for Teenagers.

Are you ready? Before answering questions like “How much do you make?” or “Are we rich?” ask one of your own: “Why?” Understanding your child’s motivation can help you craft an answer, but age also plays into what you should say.

For a Young Kid: Offer Context

No need to tell a third-grader your salary. Such figures are abstract in preadolescence, says Tom Corley, author of Rich Kids: How to Raise Our Children to Be Happy and Successful in Life. Plus, Beacham notes, “It’s information they can take to the bus stop.”

Instead, say you earn enough to afford concrete things your family values. Explain that there will always be people wealthier and less wealthy. And add that being “rich” is about feeling grateful, healthy, and happy, not just owning fancy things. If you’re struggling, let children know that you’re working hard to make ends meet. For example: “Daddy losing his job means we have enough for groceries—just not enough to eat out often.” Also reaffirm that the family’s situation is not their fault, says Beacham.

For an Older Kid: Be Straight

With teens, you may want to share relevant numbers, says Corley. At this stage, questions might be for practical reasons: For a kid worried about college, for example, hearing that “we have $50,000 for you” can manage his expectations. If you’re not comfortable sharing specifics, at least provide perspective, Corley says. For example, use the average household income (around $52,000) as a benchmark and say that you’re fortunate to earn a bit more.

When having financial difficulties, admit that and involve your child in solutions, like choosing which costs to cut. “The worst thing you can do is make it appear that everything is fine,” says Corley. “Teens are smart. They’ll know otherwise.”

Columnist Farnoosh Torabi is the author of When She Makes More: 10 Rules for Breadwinning Women. She blogs at www.farnoosh.tv

Read more from Farnoosh Torabi:
5 Super Easy Online Tools That Can Make Couples Feel More Financially Secure
Financial Habits of Happy Stay-at-Home Parents
Ladies, This Is Why You Should Let the Guy Pay on the First Date

MONEY Student Loans

6 Ways for New Grads to Tackle Their Student Loans

clock about to strike
Jamie Grill&;mdash;Getty Images

You have to start repaying your college debts six months after you graduate. For the class of 2014, that deadline is approaching fast. Here's how to get ready.

The six-month grace period for many student loans is about to expire for new college graduates. If the past is any guide, many people will miss their first payment and some will end up defaulting on their loans—even though there’s usually no good reason for that to happen.

The stakes are high: even a single missed payment on a credit account can damage an individual’s credit scores, although many loan servicers don’t report delinquencies until borrowers are 90 days or more overdue. Borrowers who default—failing to pay for nine months or more—face having some of their wages and all of their tax refunds seized by the government.

Yet many borrowers may have already lost track of what they owe, and their lenders may have lost track of them because of address or email changes.

That’s still no excuse for not paying.

Borrowers shouldn’t wait to get a bill before making plans to repay the debt. Instead, here’s how new graduates should tackle their student loans:

1. Know what you owe

The typical borrower with student loan debt has four loans, according to a recent Experian study, and it’s not unusual to accumulate far more.

A borrower’s first task is to make a list of every loan, including the balance owed, the type of loan (federal or private), the date the first payment is due and the servicer, or the company designated to take your payments.

Borrowers should check the National Student Loan Data System for any federal loans they may have forgotten or for which they need more information. To uncover private loans, borrowers should get copies of their credit reports from AnnualCreditReport.com.

Recent federal loans have names that include Direct, Perkins, Stafford, PLUS, or Grad PLUS. Older loans include Federal Family Education Loan (FFEL). Private loans are typically issued by banks, credit unions, colleges, or non-profits.

2. Reach out for help

Borrowers typically can get access to their loan accounts online, and doing so can make managing multiple loans easier. Graduates should take the time to update their addresses and emails with the loan servicers so that they don’t miss critical communications.

3. Explore payment options

Income-based repayment plans, along with generous deferral and forbearance options that offer payment relief for up to three years, can keep the vast majority of federal student loan borrowers from defaulting, says Reyna Gobel, author of the book CliffsNotes Graduation Debt.

Private student loans offer fewer options for strapped borrowers. But some forbearance or deferral is typically available for those who are unemployed or facing other economic setbacks.

Even graduates who can manage their first payments should investigate alternatives.

Pay as You Earn, a federal income-based program, could lower payments to less than 10% of the borrower’s income—and those who work in public service jobs could be eligible for forgiveness of any remaining balances after 10 years of payments. (Those who work in non-public service jobs can get forgiveness after 20 to 25 years, depending on when the debt was incurred.)

If you’re unemployed or not earning much, Pay as You Earn can lower your payment to zero—while still keeping you out of default. Extended and graduated payment programs also can make payments more manageable. For more information, check the Department of Education’s student aid site and the Consumer Financial Protection Bureau’s Repay Student Debt tool.

4. Research consolidation

Consolidation used to be a way to lower interest rates on federal debt and make one payment instead of several. Today, federal student loans offer fixed rates, and consolidation merely offers a weighted average of those rates.

Plus, many borrowers now have just one servicer even if they have several federal loans, so they may already have the convenience of a single payment. The best reason to consolidate may be to opt for lower payments by choosing a longer payback period—15, 20, or 30 years instead of the typical 10 years, for example. But that increases the total cost of the loan.

The Student Loan Borrowers Assistance site has information about the pros and cons of consolidation.

One good reason for taking longer to pay back federal loans is to free up more money to pay off private loans, which typically have variable interest rates and few consumer protections.

Private loans cannot be included in a federal student loan consolidation. A few lenders offer private consolidation or refinancing that can include federal student loans, but borrowers could lose critical protections if they turn federal debt into private debt.

5. Rethink aggressive payment plans

Borrowers with decent incomes may be tempted to throw every available dollar at their debt. While this may decrease the interest they pay, they could be poorer in the long run if they don’t take advantage of opportunities to save.

Another problem with rapid debt repayment is a potential loss of financial flexibility. Money paid to student lenders is gone for good, unlike money accumulated in savings. A layoff or other economic setback could leave the borrower scrambling for cash.

6. Know where to find help

Borrowers should first contact their loan servicers to try to resolve any disputes. If that doesn’t work, borrowers can contact the Federal Student Aid Ombudsman for help with federal loans. For private loans or problems with servicers, complaints can be lodged with the Consumer Financial Protection Bureau.

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